Customer complaints are unavoidable.  At one time or another, you will run across a customer who has a complaint about your products and/or your services.  You need to handle these delicate situations with care and before they get out of hand.  Sending an unsatisfied customer away can result in negative feedback spread thruout the internet.  [...]

Twitter is growing in popularity by leaps and bounds lately.  It seems like everyone is talking about Twitter.  The neat thing is that everyone seems to use Twitter in their own unique way.  Hundreds of Twitter applications can be found on numerous sites that offer cool tools to help you manage the way you use [...]

In the midst of this economic downturn, I find myself wondering how employees are faring these days.  Just how badly are employees being affected by business cutbacks?  Are employees still getting rewarded for jobs well done?  It makes me wonder just how far the horrible state of the economy reaches and who’s feeling the effects.  [...]

It’s never too late to gain control of your personal and business finances.  You’ve weathered the recessional storm this long so why not try a few new tools to help you maintain the momentum. Spring seems like a good time to me to make a fresh start.  I feel renewed and energized to make some [...]

Another great resource site has been added to our selection of Free Small Business Tools.  FreeBusinessForms.com is a website full of free printable business forms, letters, contracts and lots more.  You have unlimited access to free invoice forms, receipts, debt collection letters, contracts, legal forms, etc.  You may also sign up for their email updates [...]

These days it seems that entrepreneurs are starting their ventures younger in life than ever before.  Though they may lack in business experience, there are lots of resources that they can find to help educate themselves online. Starting a business can be an intimidating venture even for those who are seasoned veterans. Young entrepreneurs shouldn’t [...]

If you think completing public profile pages is a waste of time, you may want to think again.  Travis Campbell of Marketing Professor gives us 5 Ways Profile Pages Can Help Your Business. Everyone searches online, including our prospects and customers, having public pages helps them to find you.  Every time you put up a [...]

With the cost of postage increasing again this May, it’s little wonder that businesses are turning toward email as a means of customer communication.  It’s a cost effective option but like anything else, it has its own downsides too.  Have no fear…Terra Anderson has 8 Powerful Email Marketing Techniques to help walk you through the [...]

As small business owners, we want to be the best leaders possible.  If you’re new to business management, you may not know how to go about just that.  I’ve found 10 very useful articles that may give you some new insight into managing your small business better.  Each article has something different to offer readers [...]

Are you looking for investment capital for your current small business or startup?  StartupNation is giving you the opportunity to win a chance at pitching your business to a panel of investors.  The 2009 Elevator Pitch Competition is open to entries up until midnight Pacific Time on March 20, 2009. How To Enter:  Submit a [...]