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	<title>Comments on: Better Body Language Can Improve Customer Service</title>
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	<link>http://www.smbceo.com/2009/06/17/better-body-language-can-improve-customer-service/</link>
	<description>Resources and Knowledge for the Small Business CEO</description>
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		<title>By: Laura</title>
		<link>http://www.smbceo.com/2009/06/17/better-body-language-can-improve-customer-service/#comment-8263</link>
		<dc:creator>Laura</dc:creator>
		<pubDate>Sun, 21 Jun 2009 18:04:25 +0000</pubDate>
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		<description>Customer service is huge.  People are sometimes willing to pay more if they know the service, return policy, ease of shopping experience will be better.</description>
		<content:encoded><![CDATA[<p>Customer service is huge.  People are sometimes willing to pay more if they know the service, return policy, ease of shopping experience will be better.</p>
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		<title>By: Don</title>
		<link>http://www.smbceo.com/2009/06/17/better-body-language-can-improve-customer-service/#comment-8252</link>
		<dc:creator>Don</dc:creator>
		<pubDate>Fri, 19 Jun 2009 15:53:18 +0000</pubDate>
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		<description>Great advice.  A simple smile can do wonders.  It makes clients happy to do business with someone who has a great attitude.</description>
		<content:encoded><![CDATA[<p>Great advice.  A simple smile can do wonders.  It makes clients happy to do business with someone who has a great attitude.</p>
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		<title>By: Martin Lindeskog</title>
		<link>http://www.smbceo.com/2009/06/17/better-body-language-can-improve-customer-service/#comment-8244</link>
		<dc:creator>Martin Lindeskog</dc:creator>
		<pubDate>Fri, 19 Jun 2009 01:16:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.smbceo.com/?p=1665#comment-8244</guid>
		<description>I participated at an event on Wednesday as one of the speaker at a kick-off for &quot;summer entrepreneurs&quot;. More than 100 high school students (between 15 - 20 years) were selected to get the opportunity to start a business during the summer.

I talked about social media and personal branding. Other speakers talked about guerrilla marketing, business etiquette and social networking. I heard the advice on how to use your body language in a proper way.</description>
		<content:encoded><![CDATA[<p>I participated at an event on Wednesday as one of the speaker at a kick-off for &#8220;summer entrepreneurs&#8221;. More than 100 high school students (between 15 &#8211; 20 years) were selected to get the opportunity to start a business during the summer.</p>
<p>I talked about social media and personal branding. Other speakers talked about guerrilla marketing, business etiquette and social networking. I heard the advice on how to use your body language in a proper way.</p>
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		<title>By: Luz Spielberg</title>
		<link>http://www.smbceo.com/2009/06/17/better-body-language-can-improve-customer-service/#comment-8231</link>
		<dc:creator>Luz Spielberg</dc:creator>
		<pubDate>Thu, 18 Jun 2009 07:20:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.smbceo.com/?p=1665#comment-8231</guid>
		<description>I strongly agree with learning to smile and good posture. It&#039;s a big turn off for me if I am about to shop in a store and a sales lady will welcome me with staring eyes and giving me signs that they don&#039;t like talking to me about their product. Honestly, it pisses me off.</description>
		<content:encoded><![CDATA[<p>I strongly agree with learning to smile and good posture. It&#8217;s a big turn off for me if I am about to shop in a store and a sales lady will welcome me with staring eyes and giving me signs that they don&#8217;t like talking to me about their product. Honestly, it pisses me off.</p>
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		<title>By: bizsugar.com</title>
		<link>http://www.smbceo.com/2009/06/17/better-body-language-can-improve-customer-service/#comment-8217</link>
		<dc:creator>bizsugar.com</dc:creator>
		<pubDate>Wed, 17 Jun 2009 15:25:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.smbceo.com/?p=1665#comment-8217</guid>
		<description>&lt;strong&gt;Better Body Language Can Improve Customer Service...&lt;/strong&gt;

Your employees have a direct impact on how customers view your business.  They are usually the first ones to come in contact with potential customers and their appearance, attitude and demeanor can easily be a turn off.  Maybe your employees aren’t eve...</description>
		<content:encoded><![CDATA[<p><strong>Better Body Language Can Improve Customer Service&#8230;</strong></p>
<p>Your employees have a direct impact on how customers view your business.  They are usually the first ones to come in contact with potential customers and their appearance, attitude and demeanor can easily be a turn off.  Maybe your employees aren’t eve&#8230;</p>
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