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7 Powerful Strategies for Standing out In a Competitive Market

Did you know that 90% of businesses fail within the first five years?

With a lack of differentiation among entrepreneurs, the figure isn’t surprising. Most new companies can’t navigate through the competition that’s common in every marketplace.

Marketing strategic meeting

For a business to boast of sustainable success, standing out from the competition ought to be a priority. Considering there are many large businesses with the same products as yours, competing favorably is quite tricky for startups. Nonetheless, it is possible.…

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Proven Ways to Improve Your Business’ Customer Service

The success and sustainability of any business largely rely on customer satisfaction. If they’re happy and satisfied, consumers easily become long-term loyal customers who also regularly refer the business to other potential customers. This means that especially in this age and day where the competition is really stiff, providing incredible customer service is one of the key secrets to staying strong in business.

It’s all about showing customers that your business prioritizes their needs and you are there to provide solutions to their problems.

Improving customer service

Needless to mention, a bird in hand is worth more than two in the bush, meaning that it’s more profitable to retain the already existing customers than having to seek new ones as you lose the old ones.…

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Tips To Get Better At Being Your Own Boss

The nature of modern employment is at a crossroads and many people are now choosing to become their own boss, or they find themselves in a situation where they need to become their own boss due to changing circumstances. It could be due to wanting more personal freedom, or it could be as a result of being furloughed during the quarantine period. Whatever your circumstances it is vital that you understand the realities of working for yourself.

Small business owner using productivity apps

Here we are going to take a look at how to get better at being your own boss and what the fundamentals are.

Set Clear Goals

To succeed in any form of business whether employed or self-employed it is vital that you set clear goals and understand exactly where you want to take your business.…

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How To Set Up Your Home Office With Bad Credit

Many people are at a crossroads in their careers and due to the proliferation and ease of the internet, many choose to set up a home office. Overheads can be low and lifestyle choices can also come into play as you can combine childcare at the same time, or look after elderly relatives. However, many people often find themselves in the situation of having bad credit due to their previous spending history. Unfortunately, it is a fact of life that if you have been unable to pay your bills in the past, many traditional lenders will look upon your history unfavorably and will not extend you credit.…

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People to Hire When Starting a Business

Starting your own business is pretty exciting, but it is also a lot of hard work. In many cases, start-ups often start small with one or two people running the business.

Business owner managing the business

After a while, if successful, work increases making it impossible for one person to keep up alone. This would be the best time to start considering hiring a number of professionals each with specific expertise to help run a successful business.

Accountants

Business means money. That means that no matter what your business is, you should always be on top of your finances to ensure success. Accountants can help you do just that.…

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How to Leverage Local Resources to Win in Business

In business, you need to be able to use every resource to your advantage if you don’t want to be one of the many businesses that fail each year. And while the right general strategy will go a long way, the minute factors that come from where you live, where you are based, and the local demographics and interests will make all the difference as to whether your business succeeds or fails.

Thriving local store

Whether this means getting a better online presence, being able to understand and know other local businesses better, or get a better idea as to the demands of the local market, leveraging local resources is an important project too many entrepreneurs ignore.…

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Step By Step Guide On How To Start A Credit Repair Business

A managed services business that helps consumers improve their credit score or in many cases helps them get qualified for a good loan deal that is the business you may want to start – the Credit Repair Business.

Credit repair business

Clients with a less stellar credit score will come to you and your objective is to get it higher. This job deals with disputing inaccuracies in a piece of negative information on your client’s report. This requires hard work and patience because you’ll be having back and forth correspondence with credit bureaus, creditors, collection agencies, and lenders as your client’s representative.

Starting a Credit Repair Business will give you the autonomy to your schedule, which will make you flexible to accommodate other important matters in your life.…

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Setting Up Your Small Business on the Cloud

Running your small business on the cloud can offer several advantages. It can improve security, better protect your essential data, and provide a better experience to your customers. However, many new businesses do not start off on the cloud. To gain these advantages, there are a few steps you can follow to set up your small business on the cloud.

Small business cloud computing

Step 1: Learn the Lingo

Before you start making any changes, you should spend some time familiarizing yourself with the language surrounding cloud computing. This will help you understand the different aspects of it and make better decisions for your business.…

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7 Tips on Improving Customer Support for Small Businesses

Have you lost an existing customer? Brace yourself – it’ll cost you 25 times more to acquire a new client than to retain a current client.

Customer support team

That fact alone is enough to justify the $350 billion firms invest in customer service. For a startup, communicating with customers to help solve their problems is a matter of survival. Deliver ineffective customer support, and you can say goodbye to future revenue from clients.

Thus, you need to continually uncover ways of improving customer support to ensure you deliver above par customer experience. Here are seven essential tips to help you do just that.…

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How Chatbots Can Benefit Your Business

The functions and capabilities of chatbots have evolved over the years. They have changed from being simply repetitive and illogically predictive to intelligent, programmable, and highly interactive features in a chat application or service.

Conversation with a chatbot

Chat, just like calls, is a way of communicating in real-time. Thus, this method of communication saw great potential in businesses, not just on the customer service aspect. It’s becoming a common misconception that chat services in business are only exclusively for customer service.

There are other benefits chat and chatbots can bring to your business, and we’ll tackle some of them here.

Chatbots Help Streamline Your Business Process

Chatbots that have intuitive and data-gathering programs embedded in them can collect valuable customer data which can be useful when it comes to planning and implementing changes or improvements in your business process.…

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