Emma Sarley: Open House Best Practices to Attract Buyers

Property open house

Key Takeaways

  • Successful open houses require thoughtful preparation, including cleaning, staging, and enhancing curb appeal to create a strong first impression.
  • Effective promotion through digital channels and targeted outreach increases attendance and attracts qualified buyers.
  • Building genuine rapport with visitors helps establish trust and makes the experience more engaging and memorable.
  • Capturing visitor information is essential for follow-up and converting interest into serious inquiries.
  • Timely and personalized follow-up after the event significantly improves the chances of turning leads into offers.


Emma Sarley is a residential real estate agent whose background combines sales, marketing, and client-focused service across multiple industries. With experience as an enterprise account executive at Mercato and as a marketing manager for Restaurant Associates in New York City, she consistently exceeded performance goals and led high-impact initiatives. Her early career included roles in editorial and food technology, supported by studies at New York University and a real estate certificate from UCLA Extension.

Drawing on her strong communication skills and track record in customer engagement, Emma Sarley applies a results-driven approach to real estate, making her well positioned to guide professionals on effective strategies such as hosting successful open houses that attract and convert buyers.

Open House Best Practices to Attract Buyers

Open houses help real estate professionals showcase properties and generate buyer interest. However, sealing sales deals through open houses requires more than just allowing buyers to walk through. Real estate agents must master best practices for open houses.

Buyers want an experience that helps them to picture themselves living in the property. A thoughtfully planned open house can help spark an emotional connection, create a sense of urgency, and effectively highlight the property’s value. Best practices for open houses help real estate agents attract the right buyers, turn casual interest into actual negotiations, and build trust.

First impressions can make or break real estate sales. Before hosting an open house, real estate agents must ensure that buyers will find the house in the best possible condition. The property must undergo thorough cleaning, decluttering of each room, and staging to emphasize its potential. Natural lighting, fresh flowers, and neutral decor contribute to the space looking warmer and cozier.

Real estate agents should pay attention to the smallest details and repair every minor damage that might that might put off prospective clients, such as replacing burnt-out bulbs, repainting where necessary, and repairing leaky faucets. Buyers will also consider the appeal of the outside curb. Thus, real estate professionals should clean the walkways and landscape to create a welcoming atmosphere for potential clients.

Next, real estate agents must promote the property to spark interest among buyers. Even the most beautiful property won’t sell if potential buyers do not show up. Real estate agents can use email campaigns, social media, real estate platforms, and local community boards to publicize the open house. The publicity should contain virtual previews, eye-catching pictures, and directions to the property. Agents can also send personalized invitations to potential buyers who already exist in their database. Public information can lead to a higher turnout, increasing the possibility of a sale.

Open houses help real estate professionals connect directly with potential buyers. Agents who succeed in this setting make themselves approachable, answer questions with confidence, and highlight features of the home that match each visitor’s interests. Rather than overwhelming guests with sales talk, they should focus on building genuine rapport and paying attention to what buyers truly value. The approach makes the experience feel welcoming and encourages trust.

During open houses, real estate agents must capture visitor information. A simple sign-in sheet or digital registration form ensures that no contact slips away once the event ends. With this information, agents can build stronger connections by tailoring their follow-up communication to each visitor’s needs. Casual curiosity during the open house can, with thoughtful engagement, turn into a serious lead.

The work does not stop once the last guest leaves. Following up within 24 hours shows professionalism and reinforces the impression that the agent values each visitor’s time. A quick thank-you message, additional details about the property, or answers to any lingering questions keep the conversation alive. For those who expressed a strong interest, scheduling private showings or arranging a personal call can help move them closer to making an offer.

This proactive, attentive approach not only keeps the property top of mind but also increases the likelihood of turning interest into a successful sale.

FAQs

Why are open houses important in real estate?

Open houses provide an opportunity for buyers to explore a property in person and envision themselves living there. They also allow agents to generate interest and connect directly with potential buyers.

What should be done before hosting an open house?

Agents should ensure the property is clean, decluttered, and properly staged to highlight its best features. Attention to small repairs and curb appeal also helps create a positive first impression.

How can real estate agents attract more visitors to an open house?

Promotion through email campaigns, social media, real estate platforms, and community boards can increase visibility. High-quality images and clear directions also help draw more attendees.

What should agents focus on during the open house?

Agents should engage with visitors by answering questions, highlighting key property features, and building rapport. A welcoming and informative approach encourages trust and interest.

What happens after the open house ends?

Following up with attendees within 24 hours helps maintain interest and shows professionalism. Personalized communication can move potential buyers closer to making an offer.

About Emma Sarley

Emma Sarley is a Los Angeles-based residential real estate agent with a background in sales, marketing, and customer service. She previously worked as an enterprise account executive at Mercato, where she consistently exceeded sales targets and managed nationwide accounts. Her earlier roles include marketing manager for Restaurant Associates and positions in editorial and food technology. She holds a degree from New York University and a real estate certificate from UCLA Extension, and she also volunteers with Habitat for Humanity.