SOC Reports: A Mini-Guide for Business Owners Who Want to Establish Credibility

As a business owner, you want to do everything you can to gain the trust and respect of your customers, This will not only help you keep the ones you do have, but will help you gain new ones as well. As you earn more and more credibility through hiring management consultants and/or change management firm – or even better, adopting organizational design process – you should see your revenue increase as well.

Preparing SOC reports

One of the best ways for service organizations to earn that credibility is to use SOC reports. These reports can help organizations identify problems with their services as well as let them know needs and wants of their customers.…

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Take A Look In The Mirror

A client recently asked me to help her analyze the overall state of her company. Her decision to conduct this productivity audit was prompted by an unexpected personal opportunity that would take her out of the country for the better part of a year. For continuity and efficiency reasons, and to make sure her managers had their marching orders throughout her absence, my client wanted to make sure she was “doing things” as well as possible.

conducting a business productivity audit

As it turns out, she wasn’t. She was doing great, no doubt; but she wasn’t operating as efficiently and productively as possible. The subject business, a relatively straightforward, mom-and-pop, retail operation, had just shy of two million dollars of annual sales.…

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