Do your customers post reviews of your company’s product line and overall service experience? How often? Where are they publishing these reviews? Are they generally positive? What are you doing to proactively maximize the exposure that these reviews get? Do you have processes in place for asking more customers to review you and for following up on the feedback you receive?
Marketing thought leader Neil Patel has a lot of valuable advice to share about a slew of tactics that can increase your business’s ability to get found, to close dales and to retain customers. But one of the topics that Patel is most passionate about is customer reviews.…Continue reading