As a business owner, you want to do everything you can to gain the trust and respect of your customers, This will not only help you keep the ones you do have, but will help you gain new ones as well. As you earn more and more credibility through hiring management consultants and/or change management firm – or even better, adopting organizational design process – you should see your revenue increase as well.

One of the best ways for service organizations to earn that credibility is to use SOC reports. These reports can help organizations identify problems with their services as well as let them know needs and wants of their customers.…