The Mantra You Should Abide By To Make The Most Of Your CRM System

There are certain aspects of business that we all agree on and must abide by. There are the formal, law-abiding practices we must all follow strictly to ensure we keep our noses clean and avoid run-ins with the taxman.

And then there are the more tried and tested routes to market such as creating and maintaining a USP, differentiating yourself in the industry and ensuring your employees are kept satisfied in a productive and motivating environment.

The Mantra You Should Abide By To Make The Most Of Your CRM System

Present day priorities such as creating a loyal customer base via social media and getting your website to rank no.1 on Google came later – when people had new visions on how to promote themselves.…

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Setting Up Point of Sale (POS) Software

If you run any sort of retail business, you are almost certainly already using some sort of point of sale (POS) system. The old-fashioned cash register, limited as it is, is a very basic POS system. However, current computer technology means today’s POS systems can be extremely powerful, allowing adaptation to many different business models and maximizing flexibility in operations.

In addition to reporting that can present sales data in a dizzying array of formats, you can introduce such innovations as loyalty programs with specialized pricing. Though it might seem daunting, setting up point of sale software is actually relatively easy.…

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CRM and The Ecosystem – External Collaboration System Coexistence

Companies using CRM and MA systems to engage in ecosystem collaboration have not been able to achieve the desired target as these are customer-centric sales and marketing tools. Deploying a PRM system, though a good compromise, has not produced the desired results since the technology is outdated.

An ecosystem collaboration solution effectively replaces PRM systems as they match all the facilities offered by the PRM in addition to meeting   numerous other contemporary requirements for peer-to-peer and community collaboration and multi-channel communication, using social media, messaging, and mobile communication channels.

CRM and The Ecosystem - External Collaboration System Coexistence

PRM is far behind technologically to meet these modern requirements of an organization and has limited communication capabilities in the modern sense, which are evolving by the day.…

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Common HR Dilemmas and How to Solve Them

Your HR department plays an essential and strategic role in securing optimum productivity, growth and longevity for your company. Most HR tasks are focused on very basic record-keeping. Presently, more and more businesses are discovering how identifying gaps, inefficiencies and other trends in their workforce’s lifecycle, from data routinely collected by human resources, can result in significant operational savings.

However, while an HR manager can very well appreciate the impact that smart record-keeping contributes to the company’s overall health, the sheer volume of paperwork involved can be daunting for anyone, and there is always the risk of human error.

Common HR Dilemmas and How to Solve Them

An ideal HR  workflow system  can boost efficiencies across the entire organization.…

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Cloud Questions That Your CEO Will Ask

One of the first things a young lawyer learns is “Never ask a question in the courtroom that you don’t already know the answer.”

Now put yourself in the conference room with your CEO. Topic of discussion: The Cloud. You’re boss will be taking the opposite approach of a lawyer; they’ll be asking you a lot of questions that they don’t know the answer to.

questions about cloud computing

Will you be prepared to answer all of your boss’s questions about how cloud services can help his company? It won’t take much to get up to speed especially if you use the following questions and answers as your guide:

1.

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Keeping Cloud Computing Costs in Check

keeping cloud computing costs down

The cloud is a boon for companies with small budgets and small (or no) IT staff. It is seen as a way to keep costs in check.

But as so often happens with budgets, there are expenditures that you plan for, and then there are the costs that  seem to appear out of nowhere.

The cloud, of course, is not immune to cost overruns. According to Carl Fransen with CTECH in Calgary, Alberta, cloud-related costs seem to be nice at the start  but can add up after a while.  “Many cloud services charge extra for exceeded bandwidth, extra processor power, etc.,” he said.…

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The Clean and Simple Cloud Computing Primer for Small Businesses

Nobody likes paying for things they don’t use. From finishing a restaurant meal when you’re already full, to calculating just the number of minutes you’ll need on your phone plan, we hate to hand over our money for nothing.

In a traditional office environment, business owners are forced to estimate how much server space they’ll need as they grow, investing in expensive hardware to store company data. That’s all changed in just a few years.

cloud computing for your small business

Once the sole domain of large-scale corporations, cloud computing is now infinitely accessible to even the smallest of businesses. Do you utilize web-based email services like Gmail?…

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How to Pick the Right CRM Software for Your Business

Running a business seems glamorous and exciting – you are not told what to do; you get to pick who you work with; you get to pick out the look of the office; you get paid the most money; get the best office; get to connect with powerful people. The list of exciting decisions truly never seems to stop; however there are plenty of boring and mundane decisions a business owner has to take into consideration – which HR software to choose; which email marketing software to choose; employee background check hassles, and finally, choosing customer relationship management (CRM) software.

hot to pick crm software for your business

For those who are unfamiliar, CRM software helps a company manage their interactions with customers and clients.…

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Priorities For Technology Due Diligence

There is limited time and access during M&A due diligence. Knowing this, it is critical to focus on the high priority areas with the largest affect on risk.

merger and acquisition IT due diligence

As we discussed in our previous article, “Due Diligence for Mergers and Acquisitions – Why include IT“, technology due diligence is a critical part to evaluating a merger or acquisition. The less time spent the higher probability of extended integration or other issues. We now discuss which parts of IT due diligence to prioritize in order to minimize risk.

People

  • If the organization you are acquiring has proprietary technology, evaluating the personnel is critical as they support the technology.
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Shrink Your Website Downtime and Get Tech Support Questions Answered Faster

website down, get tech answers fasterEvery second that your business website is down, your software isn’t working, or your hardware is offline costs you money and customers. You need to get back up and running as quickly as possible. And while a lot depends on what you need and the quality of your tech support, you can help make it all happen a little faster.

Here’s how:

Try to Recreate the Problem

If you get an error, or can’t get a feature to work, try rebooting everything and trying again. You may even want to try the same process on a different computer. If it’s a genuine problem that needs fixing, it should happen again.…

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