In a world where consumers have an almost unlimited number of places to shop, small businesses must work even harder to stand out from their competition. One way to differentiate your small business from other small businesses (and big brand retailers) is to humanize customer service by ensuring that your website is as customer-friendly as possible.
Don’t have a lot of time or money, or you simply aren’t sure how to get started? Here are three low-cost, high impact tips you can use to help improve your site’s customer service capabilities while generating more conversions at the same time.
Create an FAQ Page
An empowered customer is a happy customer-and nothing empowers your customers more than ensuring that they have all they need to make the smart decision to do business with your business! …
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Loss of data is one of the reasons why a business may result in failure. Since businesses run on information, when data is lost or access those data are disrupted, the impact may threaten business operations.
It can be overwhelming sometimes to see a lot of tasks that need to be done for your business. Sometimes you can manually do the tasks but they often lead to added pressure and stress. The solution for this is to find software specifically designed to do some of these tasks and help eliminate the burden. Many business managers are on the lookout for software that can help them do the tasks while improving their business.
Maybe you’re working the tradeshow at the industry’s big annual convention for the next four days. Perhaps it’s a long-planned romantic vacation to an exotic resort in the Caribbean. Or maybe you’re just calling it a night and are heading home for the evening. No matter what your situation, there’s likely to be a time when you aren’t at the office, but you need to access something that’s on your office computer.
