Improve Your Selling…Think Differently…Serve

How You Sell is a Free Sample of How You Solve…

It is difficult, if not impossible, to meet the needs of people you’ve never talked to. And for clients, how you ‘sell’ is a free sample of how you solve.

If they don’t get to see how you analyze a problem and how you work with them in person, it is hardeer to decide between you and other service providers.

In an ideal world, it is better for us to talk, and yet the world is not ideal. Buyers often feel abused by either manipulative or incompetent sales people.

You are a buyer — have you felt that way?…

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6 Steps to Establishing High Standards of Employee Performance

As a manager, it is important you clearly define performance standards for employees. Employees need to know what performance level is expected, what performance is below standards, and what it takes to achieve high standards of performance.

The most convenient time to set performance expectations is during a performance review or at the time of hire or the start of your business planning cycle.

Here are the 6 Steps to High Employee Performance:

1. Identify what you would consider ‘stretch goals’ for the employee, that is, the goals for performance that exceed the job requirements and are challenging, yet attainable.

2.…

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Global Business – 8 Ways to Challenge Yourself

A global small business owner cannot allow him or herself to become trapped by what currently exists or is currently possible. Challenge yourself and your team to do or discuss the following to stretch your thinking and imagination.

1) Think of the current constraints within which your team or business operates. If those constraints were gone, what could you do?

2) Identify your current greatest business challenge. What could happen if this were eliminated?

3) Consider and entirely different way in which the organization could be structured. What would be the consequences?

4) If your present distribution channels disappeared, what would you do?…

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Making a New Hire in 30 Days (or less)

I have worked for and with so many businesses that seem to take forever to move through the hiring process. I believe that once you commit to adding a new employee, you should move with expediency. Your business will benefit from the injection of new talent and your candidates will certainly appreciate (and share with others) how effective your company is at the hiring process.

I am making a couple of assumptions here I want to share before I suggest some improved process steps to you.

The assumptions are:

You have a job description, you have competency descriptions for the position and the compensation is defined.    …

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Online Rival to Quickbooks

FreshBooks surpassed 100,000 “happy” business users since its initial release in 2004. FreshBooks is a painless online invoicing and time tracking service designed for small businesses and independent professionals that makes them look “Fortune 500″ professional. Packages range from free to $39 per month.

FreshBooks changes the way small businesses manage their books, saving them time, improving their cash flow, enhancing client communications and streamlining their business processes. The 100k customer mix includes web designers, graphic artists, consultants, and service and home-based businesses.
100k users is an important milestone because it not only signifies the traction that FreshBooks quickly gained, it also spotlights the rapid adoption of online services by the SMB market,” said Michael McDerment, FreshBooks CEO.…

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How to Make a New Hire in 30 Days (or less)

I have worked for and with so many businesses that seem to take forever to move through the hiring process. I believe that once you commit to adding a new employee you should move with expediency. Your business will benefit from the injection of new talent and your candidates will certainly appreciate (and share with others) how effective your company is at the hiring process.

I am making a couple of assumptions here I want to share before I suggest some improved process steps to you.

The assumptions are:

You have a job description, you have competency descriptions for the position and the compensation is defined and you are using a web based job posting service like Monster.com or Careerboard.com and you have a defined process for what you want to do during the interviews.…

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