Ok, here is the scenario. You are a good size retailer and you have dozens of part-time employees (minimum wage) with pretty high turnover. It is the Saturday before Christmas, you provide all of the employees with a personal greeting… Stiffing an Employee…Read More

Large or small the principles and truths in this post still apply. All good-to-great companies began the process of finding a path to greatness by confronting the brutal facts of their current reality. More on Building a Great Company

How You Sell is a Free Sample of How You Solve… It is difficult, if not impossible, to meet the needs of people you’ve never talked to. And for clients, how you ‘sell’ is a free sample of how you solve. If they don’t get to see how you analyze a problem and how you [...]

As a manager, it is important you clearly define performance standards for employees. Employees need to know what performance level is expected, what performance is below standards, and what it takes to achieve high standards of performance. The most convenient time to set performance expectations is during a performance review or at the time of [...]

A global small business owner cannot allow him or herself to become trapped by what currently exists or is currently possible. Challenge yourself and your team to do or discuss the following to stretch your thinking and imagination. 1) Think of the current constraints within which your team or business operates. If those constraints were [...]

I have worked for and with so many businesses that seem to take forever to move through the hiring process. I believe that once you commit to adding a new employee, you should move with expediency. Your business will benefit from the injection of new talent and your candidates will certainly appreciate (and share with [...]

In times of tight credit, factoring becomes even more attractive. Why? Because factoring is not about getting credit. It’s about selling an asset you own — a receivable. The end result may appear the same — you get needed operating cash. But the way you get that cash is very different. Learn more about Invoice [...]

Seth Godin’s book The Big Moo, Stop Trying to be Perfect & Start Being Remarkable, is a compilation of 33 professionals offering advice on how to stand out from the crowd. If you read the Purple Cow by Seth, you’ll… What Do You Stand For?

FreshBooks surpassed 100,000 “happy” business users since its initial release in 2004. FreshBooks is a painless online invoicing and time tracking service designed for small businesses and independent professionals that makes them look “Fortune 500” professional. Packages range from free to $39 per month. FreshBooks changes the way small businesses manage their books, saving them [...]

I have worked for and with so many businesses that seem to take forever to move through the hiring process. I believe that once you commit to adding a new employee you should move with expediency. Your business will benefit from the injection of new talent and your candidates will certainly appreciate (and share with [...]