Some corporations process customer billing in-house, but others pay 3rd-party services or even outsource their billing to foreign lands in order to save money. No matter how corporate billing is done, it’s a mistake to think that billing today is computerized and accurate.
Companies of all sizes make mistakes; even a single missed keystroke can wind up over-charging customers. Sometimes errors in the system go on unchecked for months, and wind up costing customers millions of dollars.
Cable TV, phone, internet, and so on are essential services today. However, there are some common telecom billing errors that customers should watch out for.…Continue reading