Your chief information officer (CIO) may be in the loop about the latest cloud support services and offerings, but how about the company’s CEO? What many don’t realize is that technology consultants often recommend that business leaders who choose to place their data in the cloud, or use cloud-based applications, allow third parties to manage it.
In addition to giving you the ability to improve vendor relationships, cloud support services can help streamline service management, support company growth and give your IT employees the opportunity to focus on revenue-related projects.
Additional advantages of cloud support services include:
A focus on business outcomes.…
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In a constantly changing technological world, small businesses try to keep up with the hype by getting on the innovation band wagon. One such innovation is cloud computing. Designed to remotely host software, servers and data storage, it promises to reduce operational expenses and lower the cost of energy bills.
Technology companies are, unfortunately, almost as well known for having poor customer service as they are for their actual products. Why is that?
In smaller organizations, IT management can be a real challenge. Technology changes rapidly and qualified staff might not always be on-hand to maintain mission-critical systems, support users and administer the network.
