POSTS TAGGED : customer interaction

Want to Improve Your Business’ Customer Service? Here’s How

Improving your customer service has numerous benefits that will benefit your business. Customer loyalty and retention levels will increase over time and this causes a ripple effect that attracts more customers to your brand. A customer-driven business can succeed in the business world because happy customers improve a brand’s reputation.

Stellar customer service

Increased sales and skyrocketing profits come when customers are happy and satisfied. Read on to learn more about the steps needed to improve your communication and support skills when dealing with customers.

Seeking Customer Feedback

Improving your customer service can be done by seeking customer feedback. Every business dreams of providing the best products and services, so understanding the importance of customer feedback is vital.…

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Improving Behind-the-Scenes Communication in Retail

There are lots of reasons people still love and will always love going to stores: The ability to interact with products hands on. The opportunity to have unique and exciting experiences. The social elements of shopping with friends, family or even strangers.

Shopping scene at a pop-up shop

But there is one element that most distinguishes physical retail from online retail and still defines why people shop in stores – human staff. Working with friendly and knowledgeable employees is the easiest way to get the products, services, and overall sales experience you most want. Having stellar staff is one of the biggest assets today’s stores have to offer consumers.…

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