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How to Improve Your Customer Service Through Efficient Process

There are two types of business in the world, there are those that rely solely on the talent of their employees, and then there are those that measure, track and report back on the work done by their talent. By far and away, the second type of business is going to have more success with your customers.

Efficient customer service

Customers don’t care if part of your business is failing; they simply want to know that they’re going to get what they’ve paid for. Businesses that rely on talent alone are unstable and unpredictable, and when there’s a problem with an aspect of the business, there aren’t the processes in place to find it, isolate it, and fix it to get the product to the customer on time.…

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The Pros and Cons of Taking Your Business International

Taking your business international opens up a huge number of markets, but also invites some risks. According to Shahram Shirkhani, your small business can have greater success if you adapt to the global marketplace. Even if your local markets fail, your business can prosper in the international market.

International business growth

Advantages of International Business

You can offer a wider range of products globally than you may be able to offer locally. Even if one or more of your products fail to sell well locally, you can look for new markets where it is in demand. When you are open globally, you won’t need to dump unsold inventory for a loss.…

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Managing your Wealth: Understanding Risk and Maximising Returns

If you are investor, you will no doubt have become accustomed to strained economic climates and fluctuating returns in the wake of the Great Recession. The current economic landscape is no different, as while it will continue to cool throughout the fourth financial quarter it is likely to remain among the strongest in the developed world over the course of the next decade. More specifically, the National Institute of Economic and Social Research revealed that British economy will have grown by 3% by the end of this year, with further expansion of 2.5% forecast for 2015.

Wealth management

Risk and Return: Wealth Management in the Current Climate

These figures stack up well in terms of the global economy, and this should at least make the life of a UK investor a little easier.…

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Three Top Financial Tips for the Self-Employed

Since the financial crisis of 2008, the ranks of the self-employed have gradually been swelling, with widespread job losses prompting people to take their futures into their own hands. Around 1 in 10 people now work for themselves, but what many fail to realise is that moving from an employed position to self-employment requires some careful financial planning. If you’re newly self-employed and not sure where to start, read on to find out.

Business finance for the self-employed

Tip #1: Tax

People who work for themselves need to be extremely proficient when it comes to record keeping. If you take the time to keep accurate records of your set-up costs and ongoing expenditure, then you’ll find it much easier when it comes to drafting your accounts at the end of the year and calculating your potential tax liability.…

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Further Your Business with These 4 Degrees

As an entrepreneur, you know that your business takes hard work and dedication. One of the best things you can do for your business is to get a degree that will help further your knowledge and skills. There are several different types of degrees you can pursue to further your business, no matter what type of business you run.

Businessman

Public Health

While it may seem unnecessary in some cases, consider a degree in public health if your business has anything to do with the medical field. This will help keep you up to date on what is happening in the public health field.…

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The Psychology of Shopping: Shop Floor Marketing

Search the web and there’s endless information about internet marketing and digital media. It seems that business advice for online operations is readily available anywhere you turn. But when it comes to designing a shop floor or a product showroom, there’s not much information to look at it. Many businesses today operate both online and offline so a good understanding of shop floor marketing is just as important as ever.

Sales girl

Whether you trade from a bricks and mortar premises or have a customer showroom for your retail web business, it’s important to think about shopper psychology. Here are some great psychological takeaways to bear in mind.…

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Understanding How CEOs Become CEOs

Chief executive officers (CEOs) of companies seem larger than life. They’re giants that have learned how to manage their finances, how to create wealth, and, arguably most importantly, how to deal with people.

The path to becoming a CEO has just as many rewards as it does challenges, but it’s the weight of those rewards that makes the journey worth traveling.

CEO

To understand why becoming a CEO of a major company is so rewarding, you first need to understand what it takes to become a CEO.

What Does a CEO Need?

The formula for becoming a CEO can be simplified into just three things that each require a respectable amount of hard work, dedication and skills that can only be acquired from perseverance.…

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How to Take Your Finances from Receipts to Balance Sheets

Many people assume that finances can be a confusing and stressful thing to manage, especially if you’re not prepared or educated in how to manage finances successfully.

Doing business finances

Many people just throw their receipts in a box and then decide to organize these receipts when it’s necessary, such as when tax season is approaching. But this is not an effective financial method, whether for a business or for your personal finances. Having organized financial records is essential, especially when it comes to managing cash flow for business or for personal use.

Luckily, you don’t have to be a tax expert in order to manage finances.…

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Currency Trading: Simplifying the Challenges of Entering the Forex Market

If you are just starting out in the forex markets or want to broaden your horizons and look at other potential trading opportunities, it is important that you have a basic understanding of how these markets work.

Forex trading may potentially seem daunting and challenging but with the help of a forex broker who provides you with the right tools and trading platform to invest with as much ease as possible, you can soon be up and running.

Forex trading

Forex trading simplified

Foreign exchange markets, which are more commonly referred to as Forex or FX, is in a nutshell, the exchange of one currency for another at an agreed exchange price via the over-the-counter (OTC) market.…

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Why a Simple POS System Means More Customer Confidence

Customer confidence is all over the map these days. With worries about identify theft and security breaches constantly the news, it takes something to convince customers that your store is the place where they should drop those dollars and scan that card.

If you want to get ahead in this market you have to beat out the competition not just in prices or incentives, but in confidence. One security breach can set a company back a dangerous amount, forcing them to rebuild or try to woo back their customer base when they’re under the pressure of a lot of stress.

Point of sale

With that in mind, the answer is not a complicated point of sale machine or bristling firewalls and security.…

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