Do you find yourself spending time trying to figure out what happened to a customer’s order? Interested in keeping staffing counts stable while growing revenue? Do your auditors want to see the details of how transactions were processed, including approval signatures? We all want to increase efficiency, and are often becoming more customer-driven. Many of us have compliance requirements as well.
Organizations typically rely on a combination of major systems and manual transactions that are done off system. Few have a reliable, quick way of accessing the history of transactions, approval processes and communication between departments that span the various systems.…
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Small businesses know that there is a number of ins and outs of getting started. The first rule, get to know the C.P.A., and perhaps have a attorney who will look over contracts as needed, but the next rule, generating business, needs to be continuously developed.
Staff reductions are typical targets for controlling costs in tough economic times. This can be particularly challenging as you attempt to balance responsible fiscal management with fluctuating sales while maintaining customer expectations for quality, support, and customer service. The answer to this dilemma involves embracing a return to basics, i.e., examining your business processes and understanding the role they play in getting your product or service out the door.
The U.S. economy’s worst recession in the post-war era has begun to turn for the better. Yet, despite the fact that the doom and gloom of the past 20-plus months may be behind us, entrepreneurs seeking to buy businesses still find it difficult to get banks to finance their purchases.
Back in late June 2006, after a lifetime of erroneously thinking that living in the Northeast meant I was immune from natural disaster, I learned that I was wrong when 
What do you see your business doing 12 months from now, when we’re out of the recession and making the upturn?
Here’s a five-step process for creating organizational and individual accountability, which will help to achieve extraordinary results in any organization:
If you want to improve performance, or likewise increase capacity or capability, you need to track the one thing that you’ll never get back: time.
So you think you’re ready for PPC management? Fantastic. But before you throw the kitchen sink at it, make sure you are prepared to succeed.
