POST CATEGORY : Management

Implementing Facilities Management Successfully in 7 Steps

Handling the management and maintenance of facility operations is a mammoth task. Thanks to facilities management software like CMMS, the face of facilities management has changed significantly and the overall performance of maintenance departments has enhanced.

Businesswomen using CMMS

Here are 7 steps to successfully implementing facilities management.

1. Effectively Manage Spare Parts Inventory

Start by managing the spare parts inventory. Imagine not finding a critical part when you need it urgently. Not only will it delay your processes but there will be wastage of time and money. When the maintenance unit is well organized, the maintenance supervisors can easily locate the parts needed at any time, at any location.…

Continue reading →

The 5 Pillars of a Platform Business

Compared to traditional market, a platform business model capitalizes on the interaction between producers and consumers. There is no need for a business to physically produce a product that will be distributed. Rather, it makes use of the internet to facilitate exchanges, and consequently, create value.

AirBnB is an example of a platform business

If you’re interested in jumping into the bandwagon, you need to understand the basics that make a platform business successful. For a better understanding of a platform business and how to succeed in its adoption, you might want to consult with the professionals working at http://vivaldigroup.com/en/. But to get you started, the following guide covers the basics; here are five pillars of a platform business:

1.

…Continue reading →

4 Small Business Security Tips for Managers and Owners

Owning, managing, or even working for a small business means that you have a specific extra amount of freedom with particular aspects of your job. But it also means that security can be a more important consideration than you might consider otherwise. Even a small flaw in security for a business that’s just starting up or has a small client base can lead to dire consequences.

Online security

That’s why everyone involved in a small business situation has to pay attention to email security, daily updating habits regarding software and hardware, password best practices for everyone involved in the company, and basic knowledge of encryption, especially where it concerns private client information.…

Continue reading →

4 Ways Your Small Business Can Give Back

As a small business owner or CEO, it’s easy to look at big businesses and dream about the different things you could do with their resources. You could pay larger salaries, purchase better technology, and invest in causes you believe in. While this is true, to an extent, there’s nothing stopping small businesses from being generous.

Volunteering employee

Whether you bring in $1 million per year, or $10 billion, there are ways you can prioritize philanthropy and be generous with the resources your organization has been blessed with.

4 Possible Ways to Give Back

Giving back – whether with your time or money – is highly beneficial for small businesses.…

Continue reading →

Ecommerce Entrepreneurs: Reduce Chargeback and Stop Fraud Using FraudLabs Pro

One of the single most crushing problems facing ecommerce entrepreneurs today is fraudulent transactions. Out of control fraud in the shopping cart will inevitably lead to the termination of a business’s merchant account, in addition to untold financial loss including: costly chargebacks, fraud investigation costs, court fees, and the cost of lost (stolen) goods shipped out to fraudsters.

Ecommerce entrepreneurs collaborating

The toughest hurdle to overcome when trying to eliminate shopping cart fraud is that it’s very hard for a business owner to distinguish criminals from legitimate customers without help from fraud experts. Misidentifying a legitimate customer as a fraud is a sure way to not only lose their long term business, but also a surefire way to destroy your online reputation.…

Continue reading →

Bad Internet Leads are a Myth. Here’s Why.

The bad lead: It’s like a big piece of gunk gumming up the works in your sales funnel. Not only does it stop the flow of better prospects, but it does so seemingly out of nowhere. So would it surprise anyone to learn that these leads are completely in the company’s control?

Businesswoman managing online leads

It’s a hard truth to swallow, but no one can produce a “bad” lead except you. The internet doesn’t make a lead bad. Nor do social media platforms. The problem lies squarely in what you’re saying and how you’re saying it.

In other words, the funnel disruptor would go away if you stopped feeding it with wasted information.

…Continue reading →

5 Reasons Outsourcing Your Call Center Needs is a Good Idea

Are you thinking about outsourcing your call center related tasks to a provider instead of doing things internally?

An experienced call center service provider can offer several benefits including significantly reducing capital costs, improving efficiency and service, and lessening your involvement in the entire process, so you can focus more on growth oriented tasks that will take your business to the next level and beyond.

Call center outsourcing staff

Here are 5 smart reasons to outsource your call center needs, rather than dealing with the headache of running your own facility:

1. Fewer management resources

Consider all the managers, supervisors, trainers, HR, IT, and more needed to keep a call center going.…

Continue reading →

4 Benefits of Exchanging Old Office Furniture With The New Ones

Buying new furniture is always a thing of interest for all of us. Be it in the office or your personal space, there will be times that you will need to buy new furniture. We may buy new ones when the space you are working or living is changed. Or, you may think that it’s time to redesign your space.

Office furniture

Here are a few benefits while selling used furniture and buying new ones.

1. Office remodeling

When you want to remodel your office, the best thing you can do is selling or exchanging old furniture. You can get your office space updated with the changing trends in the furniture and office design market.…

Continue reading →

How Reverse Logistics Can Increase Customer Satisfaction

The term ‘reverse logistics’ has been in e-Commerce for a while. Reverse logistics refers to the process by which goods are moved to a particular area from their final destination in the sales cycle for maximum value.

In the digitized business environment, sophisticated purchase mechanisms dominate the e-Commerce world. The systems for the exchange and return of goods have been upgraded in recent years, ensuring maximum satisfaction for users. Reverse logistics strategies include restocking, managing damaged merchandise and seasonal inventory, recycling products, asset recovery, and other measures.

A source reveals that buyers in the US return holiday gifts worth $13.2 billion to retailers.…

Continue reading →

When do You Need to Hire a Virtual Receptionist?

Call handling is an important factor in the success of pretty much every business out there. When calls get missed, or a busy employee rushes a client off the phone, your reputation and revenues always suffer. Handling menial calls when you should be focusing on other aspects of the business also inhibits growth, making the need for a receptionist to handle calls essential to success.

Virtual receptionist

Virtual receptionists are fast becoming a popular option, particularly for virtual-based businesses, but also brick-and-mortars who don’t have the office space or budget to allocate space and resources for a non-virtual employee.

The business is getting call volumes you and your staff can’t handle

It should be obvious that when call volumes are spiraling out of control and you and your staff can’t effectively handle each call coming in, you need to hire someone to help take care of things.…

Continue reading →