Desk Phones Vs. Softphones – Which one is better?

Desk phones are going out of trend. In fact, most of the decision makers have already migrated to soft and VoIP phones according to recent Frost & Sullivan survey.

An Executive using VoIP

Softphones are more interactive, responsive and offer better productivity. It is hardly surprising why many firms in first world nations have switched to softphones and left PBX-based phone behind.

So what should you pick?

Here are some of points to consider before you make a decision.

Upfront Costs

A mid-grade, voice only desk phone costs nearly $100. Add video calling and other perks and the cost goes well beyond a hundred bucks.…

Continue reading