Amazon’s Modern Retail Experience: How to Build a Future-Proof Shop

As usual, January kicked off with several articles detailing disappointing Christmas retail sales and the imminent death of the high street.

But this year, there was also a surprising bright spot amongst the usual fearmongering reports.

Amazon Go

We’re talking about the Amazon Go concept store.

Launched last December, the new bricks-and-mortar shop raised the hopes of entrepreneurs around the world.

Basically, shoppers download a free app, scan it as they enter, pick up their items and go – their Amazon account will be billed automatically, and an email receipt sent. No cashiers, no queues, no payment points.

This modern setup hints at how tech could be used to breathe life back into the retail industry.…

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