These days, social media is everywhere. It’s hard to think of a brand or a business that doesn’t have a presence on social media that they’re using to their advantage.

We all understand the dangers of using social media as part of your marketing plan – bad reviews, tasteless tweeting, and of course, the trolls – but what about all the positive impact it can bring?

Communicate directly with your customers

Have you just received a new shipment of a highly sought after product? Or are you having a huge sale? Social media is the fastest way to ensure this information reaches your customer base.…