5 Reasons Your Business Needs Workforce Management

Your projects are only as good as your workforce. The employee base is the biggest asset of any organisation. From managing client demands to mitigating project risks, your workforce makes sure that all your deliverables are on time, every time.

Manager using workforce management tool

Managing your resources while maintaining and improving the company’s bottom line can be like walking on a tightrope. Maintaining the productivity of multiple resources while retaining the same level of efficiency is hard work. As companies are increasingly focusing on digitally transforming processes and workplaces are becoming dynamic, a robust workplace management system is quite frankly necessary for you, the project manager.…

Continue reading

MRP vs. ERP: What’s The Difference and Which Solution is Right for Your Company?

At some point in time, most manufacturing companies realize the need for a software solution that allows different operational departments – procurement, production, warehousing and others – to share information. And it wouldn’t hurt if the same software could also loop in sales and finance. Any search for solutions raises a question almost immediately for most executives: What do the acronyms MRP and ERP stand for, and what’s the different between the two?

Management team using resource planning tools

The terms are sometimes used interchangeably, and there is no standard definition for either. As manufacturing firms look to invest in and implement a software platform, it’s important to realize that each software solution is distinctive, and it does matter which one is chosen.…

Continue reading

What Makes Cloud Tech The Best Option for Securing Your Sensitive Business Data?

When it comes to running a business, modern technology is always evolving. This is great news for all entrepreneurs as it offers ways to improve efficiency, reduce overheads and increase staff productivity. Of course, the real trick is choosing which advances in business tech are here to stay and worth investing in.

Securing data on cloud network

One of the biggest success stories in recent times has been cloud computing. This sees your business use online cloud computing providers to store data and use services via the internet.

The many advantages that cloud technology will bring to your business have seen it grow rapidly. It is reported that 77% of US businesses are involved in some way with cloud computing now with many planning to invest more money into it in the future.…

Continue reading

Webspotter – The Lead Generation Tools We Prefer

If you ask us what is the most valuable thing today, we would say it is analytics, statistics, data. YES, they are ruling the world by helping make better decisions depending on the data available. This is changing the way we look at the world, it shows us the world as a globe of opportunities that are just lying around to be picked up.

Lead generation tool attracting leads

One such thing is the lead generation software. For all who don’t know, this helps you identify the leads basically paid users from the pool of users. We love these kinds of tools as they help blogs to scale up the ladder.…

Continue reading

How to Keep Your Business Safe From Cyberthreats

If you think your company is too small to be vulnerable to cybercrime, think again. It’s not just big companies like Target and Experian that face cyberthreats to information security and assets. Companies of all sizes are vulnerable. But, unlike Target and Experian, your small business likely doesn’t have the resources to recover from a data breach or other cybercrime. Sixty percent of small businesses that suffer a cyberattack are forced to close their doors within six months as a result.

Cyberthreat

That’s why adopting various risk mitigation tactics is so important in safeguarding your business from cyberthreats. By following a few simple steps, you can drastically reduce your chances of being targeted by cybercriminals.…

Continue reading

Customer Service: When is Automation a Good Idea?

Automation with customer service has to be handled with care. While customers are now used to computerized answering services instead of a receptionist picking up the calls, there’s also usually a decline in the service level when having trouble getting hold of a real person. Companies must strive to use automation in a manner that is a net benefit to the customers – not just the bottom line.

Women making a phone call

When approaching automation from this perspective, it tends to work well for everyone concerned.

Routing Calls Better

Using speech recognition software, it’s now possible for VoIP call center software to route calls better.…

Continue reading

3 Ways to Improve Your Business’ Online Flexibility

Around 67% of businesses now offering a flexible working arrangement, allowing their staff to work remotely, set their own working hours, and compress their working weeks into fewer days. Flexible working schedules can hugely benefit staff. One survey showing that 73% of staff saw increased work satisfaction while 78% agreed that the system made them more productive. Other studies suggest that it can also reduce stress and improve mental health.

Remote employee working

But in order to successfully implement a flexible working strategy, employees must have the tools to work efficiently outside of the office. Staff will need access to data and be able to perform their tasks, as well as communicating remotely.…

Continue reading

5 Key Features to Look for When Choosing the Best CRM Platform

Operating a company isn’t without its challenges. Daily tasks include generating leads, cultivating new clients relations, retaining customers, and closing sales. Customer relationship management (CRM) programs make daily tasks easier and streamline operations. The software’s features define which product is most helpful for businesses.

CRM brainstorming session

Knowing what to look for in a CRM — what features best fit your company and it’s customer’s needs is crucial to long term sales and service success.

1. Customer and/or Contact Management Features

Customer or contact management helps you categorize and segment your customer list. The data mining practice shows you key attributes about customers stored in your database.…

Continue reading

How to Build Your Own Online Forex Business from Home

Building a successful home business takes time and effort. Many people believe it’s nearly impossible to build a fruitful business without having an edge. An edge is important as it allows you to differentiate yourself from other businesses. For example, selling electronics from home, means that you are competing directly with Amazon and Best Buy which makes it difficult for you to create an edge.

Home-based online forex business

One of the best ways to build a home business is to use a blog or website especially if you have some knowledge of the capital markets. If you have been following the capital markets and have been writing about them or a considering this type of venture, then you can make money from home by directly becoming an affiliate partner.…

Continue reading

The Best Online Business Tools to Start a Profitable Business Website

Among many other innovations that the digital era has brought, there is also a noticeable shift in people’s approach to business. Thus, having a home-based or freelance job while working online has become more of a common occurrence than a rarity nowadays.

Running online business

Due to this drastic change in business model over the years, there are now plenty of tools and services available that will help your online business reach its full potential and bring you desired profit.

In order to have a prosperous online business, you need to have a well-equipped website that will be capable to cover your needs and bring you the results you seek.

Continue reading