3 Questions to Ask When Outsourcing Your IT Support

Given the size of your company, you probably outsource the support functions that fall outside your area of expertise, which is running your small business. And unless you’re running an IT business, you should probably be outsourcing IT support along with other specialized functions like HR, payroll, and legal.

IT support outsourcing team

I’ve found that the IT needs of small businesses fall into four categories. First are the daily hassles that can derail business unless they’re addressed promptly and effectively: “I can’t print.” “I lost my password.” “The system is slow.” “What does this error message mean?” “Should I open this email attachment?”

The second is the need for someone who can address these daily issues, an expert who can have conversations with your other IT vendors who handle your internet connectivity, core software and the like, and who will help you plan and budget for the future.…

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Proper Distribution of Your Time While Studying in College and Running a Business at The Same Time

Sometimes, as a business-owner-slash-student, you cannot shake the feeling that your study habits are not cutting it. When you are studying so hard and trying to learn as much as possible, it is easy to feel that you are at a loss – especially when there are fire need to be put out in your business.

Business owner taking a class

Even when things are running smoothly with your business, you seem not to have enough time to do everything, juggling the work-study-life balance. Time management is very critical here.

But that’s for another blog post; in this post, let’s focus on your role as a student: How to manage your already-too-limited time?…

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The Key to Growing an Online Business

One must incorporate many ingredients to grow an online business.

After all, you need money to start your business, you might need to create a business plan, you need to decide what your product or service is going to be, you need to know how to market said product or service, and the list could go on and on.

Growing an online business

What is the key to growing an online business, though?

While every business is different, and what works for one person might not work for the next, it’s essential to wear multiple hats when it comes to growing an online business.

If you want to give your business that Premier Glow and provide excellent products and value to your customers, then you’ll need to wear the marketing hat, the manager hat, the customer service hat, the sales hat, etc.…

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Interviewing Candidates Remotely: Things to Keep in Mind

The recruitment process is vital to the proper functioning of an organisation. While interviews remain the most popular way to assess candidates, it is not always possible to set up a face-to-face interaction.

Remote job interviews

To overcome the costs and problems of an in-person interview, recruiters can interact with candidates remotely, over the phone or a video call. Remote interviews, although cost and time-effective, may not always be productive, unless conducted efficiently.

Here are a few tips to keep in mind while interviewing candidates remotely.

Identify the Right Candidates

The company must first identify the qualities it seeks in a candidate – the level of education, skills, and other important achievements.…

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Virtual Headquarters Play More Important Role than Ever in The Online Business Sector

Though running an online business is still an oddity to many people in the public, it’s fast becoming the most popular career option worldwide. Anyone can fire up a simple or complex business such as freelance writing or design, or an ecommerce store supported by social media marketing. In the case of a business run solely online, it’s important to establish a virtual headquarters to run your business from.

Online business owner using virtual headquarter services

If the idea of having a “headquarters” for your online business seems pointless, this article will serve to open your eyes. When it comes to selling to and serving customers, perception is everything.…

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6 Benefits of Using Virtual Receptionist Service for an Online Business

Any business that takes itself seriously will make sure calls are answered within a ring or two and that callers feel their question or issue is (or will soon be) resolved before the call is disconnected. Unless you have a very close and trusting relationship with all your customers, it’s impossible to do this with calls going to the wrong staff member, or worse: voicemail; or worst: Missed altogether.

Virtual receptionist taking calls

Did you know that the true cost of a call unanswered or going to voicemail is around $50,000/year – even more depending on the volume and industry you’re in. That got you thinking, right?…

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Here is How to Hold a Meeting with Your Location-Independent Team Members for the First Time

Many people envision team meetings as stuffy office-based meetings between employees and management, but today’s economy is simply different. Whether you run an ecommerce business or a digital agency, you might be collaborating with a team across the state, country, or even the world. So, when it’s time for a team meeting, and your team doesn’t have a single location, what do you do?

Location independent team meeting

If this is your first time trying to put together a team meeting for your location-independent team, then we’re going to give you some tried and true tips for creating an exceptional and productive meeting experience by setting up a Virtual HQ.

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How to Prioritize Workplace Safety

There’s no doubt that workplace injuries are likely to happen anywhere, whether you are working at an office building or a construction site. Nonetheless, employers have the responsibility of ensuring that their employees are secured from injuries and other incidents that can take a toll on their bottom line.

Prioritizing workplace safety

That being said, safety has to be prioritized regardless of the size of your business. Sure enough, there are several ways you can reduce the likelihood of accidents and injuries and protect the health of your workers.

Here are some of the best approaches to ensuring workplace safety for your small business.…

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VPN Services: 5 Major Benefits Even the Little Guys Will Get

VPN’s or Virtual Private Networks have been part and parcel of big company life for a long time now thanks to the exceptional level of security and exclusive access they offer. In recent years, we have also seen the rise of personal VPNs. These are a pared down service that offers benefits such as the ability to disguise one’s location and encrypt personal data and browsing behaviour.

Using VPN service

But what about those in the middle, the small business owners looking to get in on the act but who are unsure where they fit in the scheme of things? The truth is, business VPNs can be a viable investment for even very small businesses for a number of reasons.…

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Ways to Deal with Negative Comments About Your Business Online

It is inevitable that you to face some people in your life that will try everything to destroy your business, as some will spread false information to prevent people from benefitting from what you have to offer. However, you can’t let them win and end the day controlling the narrative, so here are some ways to minimize the impact of their comments and come out strong.

Businessman dealing with negative comments

Determine who posted the comments

You can check if the comments came from a suspicious account. If it has, the said comment might probably be from your opponents and you’ll need to deal with the problem head-on and tell the truth.…

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