7 Great Tips for Maintaining Good Client Relationships

In most industries, you need to have a touch of selfishness in your nature to be good at sales. After all, you have to beat out the competition to get those accounts signed. At the end of your pitch, you’ll either win or lose. Even when working closely with a team of other marketing and sales agents, your goal should always be the brightest shining light in the room, the super-seller that everyone else wants to be like.

Business client relationship

Having the winning, super-competitive, relentless drive needed to meet and exceed quotas every month will get you the sales. It won’t, however, help you hang on to that crucial big fat twenty-percent of clients who’ll keep company bank accounts filled with cash.…

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Why You Need to Hang on to Troublesome Customers

We’ve all been there at one point or another in business: dealing with a mean, snarly, over-bearing, impossible-to-satisfy customer that seems hell-bent on milking every last dime of profit from your business.

As a business owner, it’s so easy to focus on these “PIA” customers: concluding that telling them to “hit the bricks” is the only sensible solution. They exist in your world only to waste your time and money, and generally put you and your employees in a bad mood.

Nagging customer

The good…

Mr. Jones makes his purchase and you never hear from him again until he lavishes you with yet another order every month.…

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