Reasons for Managers to Try Emotional Intelligence Training

While not a new concept by any means, it’s only in recent years that the idea of emotional intelligence has been taken seriously in the mainstream. In the business world, it’s now widely acknowledged that a high emotional quotient or “EQ” is a better predictor of success than either intelligence or education. This has made emotional intelligence training a seriously compelling proposition in today’s intensely competitive business environment.

Emphatetic manager observing team meeting

Here are just a few of the reasons managers should try emotional intelligence training if they haven’t already:

1. It can help build better harmony between work and home life

In most cases, emotional intelligence training isn’t necessarily focused solely on helping managers and business owners do better in business.…

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5 Qualities of Emotionally Intelligent Leaders

Business leaders are not just great at making their companies a success, but they should also be great at handling their staff. After all, without a hardworking and inspired workforce, they will not be able to achieve success in business. This is why leaders are able to handle people, who are warm, approachable and able to handle interpersonal relationships.

Emotionally intelligent leader

People who have these traits have a high emotional intelligence quotient. This means they are great at being aware of their own and other people’s emotions. While these traits can be natural, they may also be developed and honed.

Here are 5 traits of emotionally intelligent leaders:

1.

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The Value of Emotional Intelligence in the Workplace

The term ‘emotional intelligence’ was first used by best-selling author Daniel Goleman. The idea behind the phrase was so compelling that his book of the same name remained on the New York Times best seller list for over a year.

Emotional Intelligence (EI)

But why did his idea create such a buzz, and what made the sentiment so compelling? Employers and recruiters recognised that testing a candidate’s emotional intelligence (EI) level could help them decide on their suitability for a role, and EI has since become a key indicator during many recruitment procedures.

So what constitutes emotional intelligence?

Daniel Goleman named five specific character traits that define our levels of emotional intelligence:

  • Motivation: self-motivation to be more precise, rather than being motivated by money or other outside influences
  • Social skill: building rapport with people and engendering trust so that working relationships become stronger
  • Self awareness: understanding how our actions affect other people and the environment we are in, as well as the ability to put constructive criticism to good use
  • Empathy: an understanding and genuine compassion for others that also leads to trusting relationships
  • Self management: being able to identify how we are feeling, and control the way in which we communicate those feelings and emotions to others at work

He discovered that these traits, which are commonly seen in natural leaders, can also be learned.…

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