How 3D Printers Are Changing The Fields of Education and Prototyping

3D printers, which are also referred to as additive manufacturing, are unique machines that can transform a digital file, such as a picture of something, into a three-dimensional, solid object. These objects are made by the machine laying down layers upon layers of the material you wish to use until the object is fully formed and functional.

3D printers

The process of using 3D printing will enable you to produce things that are simple or complex and are fully functional. It also means that you can save time and money because the process uses much less material than traditional methods of making something.…

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Crossborder Ecommerce GMV Expected to Grow at 25 Percent Through 2020, per DHL

Online merchants positioned to sell internationally are poised to see considerable growth, according to a study just released by international express services provider DHL. Entitled “The 21st Century Spice Trade: A Guide to the Cross-Border E-Commerce Opportunity”, the report highlights significant growth opportunities for retailers and manufacturers with international ecommerce platforms.

Online shopping

Among the key findings of the report, cross-border ecommerce gross merchandise volume is expected to grow at the rate of 25 percent through 2020. This represents an increase from $300 billion in 2015 to $900 billion by 2020.

An expanding class of cross-border shoppers is driving this growth as they are increasingly being drawn to the ready attainability of products they can’t find on store shelves where they live.…

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The Lost Art Of Customer Service Within The Tech Industry

Reinvigorating Customer Service in the Tech Industry

Tech industry

The tech industry is often highly impersonal — especially among companies that sell digital goods. A company can sell a digital service entirely over the Internet. The buyer pays online, and the service activates itself automatically. During the buyer’s entire time as a customer, he may never interact with an actual person.

Throughout the tech industry, customer service has become something of a lost art. Too often, companies rely on support forums, automated chat programs and online FAQ pages to answer customers’ questions. Customers who are unable find the answers they need through forums and automated solutions can end up feeling lost in the shuffle.…

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