8 Signs You Should Invest in a Virtual Receptionist

Freelancers, small businesses, and other businesses of all sizes and scope are finding value in virtual receptionists. While you might have heard of virtual receptionists, you might be wondering how making this move can truly benefit your company. In this article, we’re going to delve into the signs that you need a virtual receptionist.

Virtual receptionist

What is a Virtual Receptionist?

Before we talk about how to identify when it’s time to hire a virtual receptionist, let’s discuss what a virtual receptionist like RubyReceptionist.com.au really does. As you might be able to guess, a virtual receptionist handles phone calls and communication for your company.…

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Beyond Office Hours: How a Virtual Receptionist can Help You Win More Business

A receptionist is essential to any growing business. The more time you and your front line staff spend talking on the phone when you could be working for your clients, the less money you’re making at the end of every month. This is a big problem considering there are only so many hours in the day to get everything done, and still ensure 100% customer satisfaction.

Calling customer service beyond office hour

A virtual receptionist adds a level of flexibility to your customer service plan, enabling you to take only the most important calls, and even allowing you to keep your phone lines open for calls long after the business closes for the day.…

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When do You Need to Hire a Virtual Receptionist?

Call handling is an important factor in the success of pretty much every business out there. When calls get missed, or a busy employee rushes a client off the phone, your reputation and revenues always suffer. Handling menial calls when you should be focusing on other aspects of the business also inhibits growth, making the need for a receptionist to handle calls essential to success.

Virtual receptionist

Virtual receptionists are fast becoming a popular option, particularly for virtual-based businesses, but also brick-and-mortars who don’t have the office space or budget to allocate space and resources for a non-virtual employee.

The business is getting call volumes you and your staff can’t handle

It should be obvious that when call volumes are spiraling out of control and you and your staff can’t effectively handle each call coming in, you need to hire someone to help take care of things.…

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5 Ways to Scale Your Online Business by Hiring a Virtual Receptionist

Most of you reading this are either considering hiring a receptionist, or looking for ways to slash the often high cost associated with these front line employees. The truth is that an in-house receptionist can easily end up costing you up to $5000 a month when you add up all their costs.

Virtual receptionist

Since you’re already running an online business, why hire someone to come sit in an office and pay them an exorbitant amount of money to do so?

Fast facts about the “true” cost of hiring in-house phone reps

The median salary for this profession is somewhere in the neighborhood of US$ 33,583 (source.) That means they’re already costing you over US$ 2,500 monthly – before social security, pension, 401k, disability, time off and (gasp!) healthcare expenses nearly double that monthly obligation!…

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Hiring a Virtual Receptionist – Is It a Wise Move?

The economy was severely affected by the crash of 2008; thousands of businesses all over the globe went into liquidation, and millions of people ended up without jobs within the space of a few months. Many of those who found themselves without a job instead decided to launch their own businesses. However, succeeding at running a small business is much easier said than done.

Small business owners face a lot of difficult challenges in the first couple of years of their creation. Maintaining a work-life balance often becomes difficult, since there are just so many issues that an entrepreneur has to face.…

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