SMB CEOs: Here’s Why You Should Use a Telephone Answering Service

While it isn’t necessarily true for all businesses, answering the phone is right up there on the list of the most challenging daily tasks to overcome. If you’re running a (busy) small business, this job is likely made even more challenging by the lack of staff available to answer the phones and do all the other things that are important to the success of the business.

Telephone answering service staff

Adding administrative staff to your business might not be financially feasible or even desirable (eg., lack of space, no time to train, etc.) Outsourcing this need to an outside answering service provider is often the only smart option for small business CEOs.…

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3 Ways To Use Your Phone To Become More Efficient

With the amount of money it costs to purchase a smartphone and then use it throughout the month, it only makes sense that you want to take care of that investment. And while you can always purchase protection for your phone, those exterior additions don’t necessarily make it any easier for you to use your phone.

Businesswoman using smartphone

So if you’re interested in learning how you can use your phone to help make you a better CEO, read on – here are three ways you can use your phone to become more efficient.

Take Care of Your Battery

Your phone is only going to be useful to you if it has the battery power to be used.…

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Security Matters: Keeping Control of Your Site

Cyber attacks have now become a fact of life, and are now something that each and every one of us has to guard against. It’s no good thinking that criminals will only attack the ‘big boys’ – far from it. In fact, smaller businesses are seen as softer targets with weaker defenses to penetrate.

Hacker

In 2016, it’s said that hackers were able to breach half of all small businesses in the US. Worse still, about 60 per cent of small businesses that suffer a cyber security attack are said to go out of business within six months. This is a clear and present danger to the existence of small businesses and cannot, therefore, be ignored.…

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Ximble Review: Fast and Simple Employee Scheduling Software

Managing your employee schedule is one of the important tasks that you may need to handle. It involves a lot of responsibilities to handle. Rescheduling, vacations, and assignments are some of the major tasks you need to take care of. Almost all organizations invest a lot in these operations.

How about a software that can make these tasks simpler and faster?

Ximble screenshot

Ximble Employee Scheduling Software is one of the able software tools that are capable of doing it.

Ximble – An Overview

As you have understood it already, Ximble is an Employee Scheduling App that can be used for employee scheduling and time tracking.…

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What Linux Malware Attacks Mean for SMBs

Recently, hackers attempted to steal data from a North American casino by hacking a fish tank connected to the internet. Once this device was compromised by the hackers, they were able to get onto the network of the casino and find other vulnerabilities.

Linux malware attacks

Not so funny after all

Now stories like this may sound like a joke, but they should worry the leaders of small–medium businesses. The operating system controlling this fish tank is likely to be the same software that controls the TVs, printers and even kettles that they have connected to the internet, or will want to – or have to even – connect in the future.…

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3 of the Best Email Marketing Platforms for Maximizing Your Email Strategy

In a recent survey, 73% of marketers said the return on investment (ROI) from email marketing was excellent to good. This ranks it at the top of the ROI charts, ahead of SEO, which is why the average organization is investing 15% of their marketing budget on email.

Email marketing platform

Are you one of the marketers who’s heavily investing in email marketing this year?

Then it’s highly likely you’re looking at some automation software that’ll help you convert those all-important leads into sales.

But with so many email marketing platforms available, how do you choose the right one for your business?…

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How Your Employees can Increase the Risk of Cybercrime

Businesses these days face a number of risks that could have a seriously damaging effect on their operations and reputation. One huge risk is cybercrime, which has become rife over recent years. With businesses becoming more and more reliant on technology, cybercriminals have more opportunity than ever to cause chaos for companies.

Employee causes cybercrime

It is important to invest in online security for your company.  Due to the critical nature of it, you might need to use financing options, such as looking into working capital loans for small business enterprises.

However, it is not just security software and hardware you need to invest in.…

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How to Avoid Network Latency that Costing You Money

It’s one of the oldest phrases around – “time is money” – and as the CEO of a small business, you’re probably more aware of that than most others.

In business matters, dealing with the hours, days and weeks usually suffices in relation to achieving targets – but what if we told you that increments as small as milliseconds could be impacting your business in ways you hadn’t even considered? Network latency is measured in these tiny fractions – and it can mean the difference between good and bad customer interaction.

Network latency

Why milliseconds count

In our modern world, we’re still happy to wait 20 minutes for a meal, 5 minutes for a taxi or a couple of minutes for our latte to arrive – and when questioned, it’s because people say they perceive the physical item and can understand and appreciate the process required for it to arrive in front of you.…

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From Domains to DNS – Everything You Need to Know About Web Hosting

Whether you have an online business, want to advertise your brick and mortar store or just want to start your own blog, it’s easy to start a website. There are free services that help you build a basic site or you can have an original design created for you. Once your site content is created, your next step is web hosting.

While many people know about websites, how to get started making them or at least how to contact someone else that knows how, far less people know that having your own website requires hosting. That’s why it’s important for you to educate yourself about web hosting, what it is and what to look for before choosing a web hosting service provider.…

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Java: The No. 1 Platform for IoT Development

Connected devices are now everywhere – from your smartphone, to your fridge, to home assistants like Amazon Echo and Google Home. The Internet of Things (IoT) will combine the power of voice recognition, artificial intelligence, and machine learning to make the next big revolution in tech happen. It is not about controlling home devices using voice commands anymore, it is about vast IoT networks that will have computing power greatly exceeding anything we have had in the past.

The global Internet of Things endpoint spending is forecast to exceed $3 trillion by 2020, when billions of connected devices will be installed in homes, vehicles, and industrial facilities.…

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