POSTS TAGGED : business improvement

What are The Benefits of Implementing Six Sigma and Kaizen Strategies in your Business?

Running your own small business is a rewarding experience that involves careful monitoring of the company’s overall status. Many small business CEOs seek ways to streamline their operations because being efficient has a direct impact on how much revenue they make and how profitable their company is.

Business improvement strategic meeting

Two similar yet distinct strategies for business improvement are Six Sigma and Kaizen. Many small business CEOs have heard of these approaches, but not everyone understands what they entail. The business world is full of important terms to know and key concepts to dive into, and it can be difficult to stay on top of all of them.…

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How Customer Feedback Can Help Your Business

Customer feedback can be a great tool for the improvement of your business. Here is how to optimise the way you use your customer feedback.

Customer feedback

Get as Much as Possible

Before customer feedback can work for you, you need enough of it. This means increasing the amount of feedback you get from current and past customers. The easiest way to do this is to make it as easy as possible for customers to give feedback.

If customers ever interact with you online, give them the option of supplying feedback with a few simple clicks; politely invite them to share their views in phone calls, or after business has been done; put feedback slips into deliveries.…

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