Common IT Mistakes Your Business Should Watch Out For

Businesses are very complex machines, much like servers and computers. They feature a variety of different components to be successful, but perhaps none more important than IT. Especially with all the recent advancements in technology, it’s more important than ever to have an IT team that’s not only experienced and skilled, but also armed with the most recent, cutting edge technology.

IT Guy

Image Credit: Seeweb/Flickr

However, with an IT teams’ growing role in business, there’s a greater chance that things could go wrong or get forgotten. While making mistakes in other areas of your business might be minor, mistakes in IT can be very costly.…

Continue reading

Expectations For Your Outsourcer to Reduce Your Risk

5 Expectations For Your Outsourcer

Did you sign up for outsourcing figuring you could forget about IT?

Ignore the management of IT at your own risk. One company outsourced its IT, negotiating excellent rates. Sadly, the outsourcer failed to purchase software, installing the same copy again and again. Horrendous customer service created productivity issues. The company paid a penalty to exit the contract and had to purchase the unlicensed software, taking a serious hit to profitability.

In another case, the organization picked an outsourcer based on a board member’s recommendation. Now the outsourcer is struggling with tasks many would consider standard, including simple tasks like monitoring backups.…

Continue reading

Simplifying IT Management for SMBs

remote cloud computingIn smaller organizations, IT management can be a real challenge. Technology changes rapidly and qualified staff might not always be on-hand to maintain mission-critical systems, support users and administer the network.

This is complicated by the fact that, given no other convenient option, users will often come up with their own “duct tape” solutions to common information management problems. This can quickly snowball into messy situation where critical business information is randomly scattered across spreadsheets, email attachments, Word documents and sticky notes.

It’s disorganized information and inefficient business processes like these that can often wind up costing companies a lot of money further down the road.…

Continue reading