A decade ago, small businesses had to choose between casting a wide net or zeroing in on a niche. Today, online communities allow individuals to do both. These digital gathering spots may seem trivial to outsiders, but for members, they provide a sense of belonging, meaning, and friendship.

photo credit: Jessica Ticozzelli / Pexels

What does this mean for small business owners? Tapping into a niche community can attract an engaged and specialized customer base.

Explore the inner workings and customs of a group united by a shared passion. Offer products, services, and expertise that members already want. Respect insider language and culture.…