Almost every realm of operations today, be it storage or connectivity, finds a virtual extension thanks to the advent to remote storage spaces available in the form of Cloud. This has brought to users the option of hosted PBX and VoIP services. Choosing a hosted PBX and VoIP for your organization has numerous benefits for your business operations, especially in case of small and medium businesses. Compared to the cumbersome paraphernalia brought in by traditional PBX set up that consumes a massive portion of an organization’s IT resources in terms of upkeep, operations and maintenance, the hosted version presents itself an a viable alternative.…Continue reading
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What Kind of PBX Phone System is Right for Your Business?
In order to understand which PBX phone system will best suit your business’s needs, you should understand what a PBX system actually is. PBX stands for Private Branch Exchange. The system exchanges and connects multiple phone calls from one user to another or from one department to another (“for Human Resources press 1…” etc) in a company or organization. Incoming calls go to an auto-receptionist who directs the call to the right employee depending on the needs and response of the caller. Outgoing calls travel through the PBX phone systems to connect with outside lines.
The need for a complex business telephone system is still very high for almost any business imaginable.…Continue reading