How Reverse Logistics Can Increase Customer Satisfaction

The term ‘reverse logistics’ has been in e-Commerce for a while. Reverse logistics refers to the process by which goods are moved to a particular area from their final destination in the sales cycle for maximum value.

In the digitized business environment, sophisticated purchase mechanisms dominate the e-Commerce world. The systems for the exchange and return of goods have been upgraded in recent years, ensuring maximum satisfaction for users. Reverse logistics strategies include restocking, managing damaged merchandise and seasonal inventory, recycling products, asset recovery, and other measures.

A source reveals that buyers in the US return holiday gifts worth $13.2 billion to retailers.…

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