Your Ecommerce Store HQ: Your Home, Rented Space or Virtual Office?

There are plenty of advantages and disadvantages to running your ecommerce business from home, but an argument can definitely be made for having a separate business address to display on your websites.

Home office space

A proper business address legitimizes your online operations, while comfortably insulating your personal life and family from the business itself. Not to mention, you don’t want angry customers showing up at your house when the postman drops and destroys the bright blue widgets they ordered from you!

A virtual office also offers benefits that both working from home or renting a full-time brick-and-mortar office do not. While the final choice will definitely come down to your own preferences, and the type of online store you run, you’ll find the advantages offered by each down below to help decide which option is right for you and your business.…

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CEOs: Here’s How to Run Your Business Virtually

The stigma behind running a business entirely in a virtual environment has now mostly disappeared, with so many large tech startups over the last ten years showing just how easily it can be done. Running a virtual business is certainly different from a brick-and-mortar model. However, with all the resources now available, anyone can do it.

CEO running her business virtually

Running a virtual business can offer significant benefits over a traditional offline setup:

  • Freedom: No worries about having to stay in the same place for too long. A virtual business can offer you the freedom to work from anywhere at anytime.
  • Minimal investment: No offices to rent or furniture to buy (when going the virtual office route.)
  • Labor costs are cheaper: If you use virtual assistants to run your business, there are no recruiting costs, health benefits, vacation time, or sick pay to shell out.
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How Virtual Offices Can Help You Win the Cost Cutting Game

A virtual office offers benefits to businesses of all sizes, including small startups and large corporations looking to expand operations into new areas. The fact is that in the era of digital, there’s no reason to rent, furnish and maintain an expensive office location, when a virtual office offers all the advantages at a fraction of the cost.

Virtual office

A virtual office gives you a professional address to put on your business card; a place to receive mail, faxes, and even receive visitors; and a facility that’s open for you, your colleagues, and clients to conduct meetings in at your convenience.

Other advantages like virtual answering service and access to virtual assistants for pressing projects means you can, for instance, work in rural Thailand while maintaining your business’s headquarters on Bay Street in Toronto, or Silicon Valley in San Francisco.…

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SMB CEOs: Here’s Why You Should Use a Telephone Answering Service

While it isn’t necessarily true for all businesses, answering the phone is right up there on the list of the most challenging daily tasks to overcome. If you’re running a (busy) small business, this job is likely made even more challenging by the lack of staff available to answer the phones and do all the other things that are important to the success of the business.

Telephone answering service staff

Adding administrative staff to your business might not be financially feasible or even desirable (eg., lack of space, no time to train, etc.) Outsourcing this need to an outside answering service provider is often the only smart option for small business CEOs.…

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How to Choose the Right Telephone Answering Services

With so many options available to SMEs in the area of telephone answering services currently, it might seem like finding a solution to suit yours and your customer’s needs shouldn’t be that difficult at all. Unfortunately, with so many new services popping up in the digital space each and every day, it can actually be quite tricky finding an online service that checks all the boxes.

Friendly phone ansewring service staff

Following are some great tips for choosing an affordable telephone answering service that can meet all your needs, while giving your customers the highest level of service possible on each and every call.

Can the service center meet your current and future needs?

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5 Ways to Scale Your Online Business by Hiring a Virtual Receptionist

Most of you reading this are either considering hiring a receptionist, or looking for ways to slash the often high cost associated with these front line employees. The truth is that an in-house receptionist can easily end up costing you up to $5000 a month when you add up all their costs.

Virtual receptionist

Since you’re already running an online business, why hire someone to come sit in an office and pay them an exorbitant amount of money to do so?

Fast facts about the “true” cost of hiring in-house phone reps

The median salary for this profession is somewhere in the neighborhood of US$ 33,583 (source.) That means they’re already costing you over US$ 2,500 monthly – before social security, pension, 401k, disability, time off and (gasp!) healthcare expenses nearly double that monthly obligation!…

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