Mark Stiffler Shares Four Ways Company CEOs Are Using Sales Force Automation To Their Advantage

As a CEO, you’re always looking for ways to give your company an edge over the competition. How can we offer better service? How can we be more productive? How can we bring in more sales?

Businessman using Sales Force automation solution

Expert Mark Stiffler understands you can accomplish all these things by implementing a sales force automation system. Many CEOs use this tool to streamline sales processes, improve efficiency, and deliver even better customer service. This article will discuss four areas where sales force automation can help your company succeed.

1. Streamlining the Sales Process

The sales process can be long and complicated, with many different steps to be carried out for a deal to be closed.…

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How Businesses Can Make Their Customers More Autonomous

Having an attentive customer support team is a key part of running a stable business. There will always be issues that prompt your customers to seek assistance, whether they’re eager to resolve problems with your service, looking to complain, or simply seeking guidance — and it’s vital that you do everything you can to be there for them.

Autonomous customer service

Image credit: Pixabay

But that doesn’t mean that you should build around being proactive with customer support, or even reactive. The more you need to be directly involved with minor queries, the less time you’ll have to put towards vital tasks like sales (or even your most important support issues).…

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Customer Service: When is Automation a Good Idea?

Automation with customer service has to be handled with care. While customers are now used to computerized answering services instead of a receptionist picking up the calls, there’s also usually a decline in the service level when having trouble getting hold of a real person. Companies must strive to use automation in a manner that is a net benefit to the customers – not just the bottom line.

Women making a phone call

When approaching automation from this perspective, it tends to work well for everyone concerned.

Routing Calls Better

Using speech recognition software, it’s now possible for VoIP call center software to route calls better.…

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10 Vital Things to Remember When Choosing the Right Automation Software for Your Business

Why do businesses need automation software? Automation software decreases manual tasks in processes. This would include forwarding and moving data, sending notifications, and removing information from databases. Not only will the quality of your work change, but it also allows your business to move faster by reducing errors and delivering results. It can also identify parts of your businesses procedures that would be better controlled by systems and machines.

Businesswoman using uatomation tools

Automation doesn’t have to start huge and be grand, and it doesn’t require complex devices. Begin by mapping the work process of a given procedure, and look to diminish tasks that aren’t needed and inadequacies.…

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5 Processes Every Business Owner Should Automate

Across all industries, automation has become a critical factor in a business’ success. According to a study conducted by Gleanster, almost 80% of top-performing companies use automation for marketing and have done so for years.

Business process automation

What’s great about automation is that it can be used by companies of all types. Big corporations, startups, small companies, and even freelancers can benefit from incorporating automation in many business processes, to include capturing leads, communicating with customers, and completing routine tasks in the office.

When processes are automated, business owners can devote more time and energy towards growing the business and ensuring it stays on the right path.…

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Still Using Manual Processes? 5 Reasons To Automate Your Systems Today

Businesses from every industry use automated systems to some degree, whether it’s automated payment processing, point-of-sale systems, or simple invoicing software. No business is too small to benefit from automation. However, many small businesses have been slow to adopt automation. Perhaps it seems too technical for some, or maybe they’re afraid of change.

Business owner using automation software

If you’re hanging onto manual methods to run your business, let the following reasons be an invitation to consider automation:

1. Not using automated systems will keep you in the past

There will come a time when your old software applications no longer function. You know, the applications you downloaded as freeware back in 1996?…

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4 Ways Automation is Transforming the Business World in 2018 and Beyond

When we as business owners think about “automation,” our minds are oftentimes flooded with images of robots, complicated algorithms and concepts that simply go over our heads.

The reality? Automation is, was and will continue to dominate the realms of businesses and marketing as we know it. There’s a good chance you’re already using automation for your business already; meanwhile, the degree to which new algorithms and technologies are emerging is staggering.

Business automation trends 2018

From saving time and money to ultimately building the most efficient business possible, automation is here to stay and entrepreneurs today need to understand just how they can leverage it.…

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5 Ways to Automate Your Business Marketing

You probably already about the oncoming robot revolution. Within a few decades, the global economy could be transformed by a swathe of new robots that take away millions of jobs and infuse the world with unimaginable efficiency.

Marketing automation

What you don’t know about this robot revolution is that in a subtle way robots are already here and they’re changing business right now. The most obvious use of automation and artificial intelligence is in business marketing. If you’ve ever read about online marketing or watched SEO: The Movie, you already know that this is a numbers game where efficiency and consistency are highly valued.…

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4 Essential Tools Every Small Business Should Be Using

Ivan has written a number of great articles on the challenges that small businesses face. I would like to emphasize one of his points – small businesses often struggle with time management. In case you missed his post “How to Ensure Your Business is Effective at Time Management”, here is an excerpt.

Business smartphone

“Good time management within a business comes from the top. If you run a start-up, small company or big business, then you’ll want to review and improve the time management of it. As well as improving your company’s process it should also save you money in the long run.

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4 Things you Can Automate to Cut Business Costs

Automation isn’t just for large corporations, SME’s can leverage it to enjoy benefits as well. Both B2B and B2B companies can use automation to streamline business processes and reduce costs. Given most businesses are looking to do more with less, automation of business processes is rising in the enterprise ‘to do’ lists.

Entrepreneur using business software

If your staff, management, and other personnel are required to do repetitive, multiple tasks to conduct operations, it’s an indication that automation opportunities exist. The potential for long-term savings and human error minimization further supports the case for automation for SMEs.

Here are some areas that can be automated to save time in execution and reduce expenses:

1. 

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