If your business involves managing inbound calls, using a business VoIP phone service can’t be ignored. It ensures efficiency in your business and increases its credibility. When a customer dials your service number and hears something like, “dial 1 for service support”, they will realize they’re contacting a big and credible business.
One popular business VoIP phone service is Grasshopper. Although it offers useful features, critics believe there are better alternatives that offer more features at a lesser cost. We talk about four Grasshopper alternatives in this article to help you make an informed decision.
Ringblaze is created for online brands that cater to a global audience. Both small and medium businesses can leverage Ringblaze’s quality phone support feature at an affordable price.
Ringblaze offers a sophisticated dashboard for team collaboration and helps in organizing things in a better way. This opens up various functionalities for the team, like assigning calls to specific agents and call recording.
This makes it one of the popular VoIP phone services for businesses.
Vonage is a VoIP phone service meant to suit your business’ needs. It is easy to use and does a good job of centralizing and organizing your network. Also, by doing so, it ramps up your business’ productivity by effectively managing the communication lines.
Vonage gives you the freedom to fully customize its features according to your requirement. The features consist of call log management, local numbers, an admin panel, call monitoring, mobile applications, chat, caller ID, call recording, HD voice calls, etc.
Vonage also integrates effectively with other software like Salesforce, G Suite, Slack, Clio, and CRM tools like Zoho. The pricing is reasonable (starting from $19.99/line, taxes excluded). It also offers a free trial with access to all the premium features. You can use the trial period to decide if it addresses your business requirements or not.
If you’re looking for a cloud-based VoIP phone service, RingCentral can be a great option. It is used to schedule online meetings and business conferences, along with other tasks. Being a cloud-based service, RingCentral does away with the requirement of establishing a conventional PBX system. Furthermore, RingCentral lets you handle the calls even offsite. It also has it’s Android and iOS apps. You can use it anywhere as long as you have a smooth internet connection.
RingCentral’s USPs include video conferencing and voicemail, internet fax, call forwarding, call monitoring, audio conferencing, and endless business SMS. The various user templates, collaboration tools, paging, reporting, and shared lines make up other useful features.
It is compatible with other business applications like Box, Zendesk, Outlook, and Salesforce. This lets you expand your functionalities by integrating RingCentral with these apps. Its pricing begins at $29.99/month/user. It also offers a free trial with access to premium features, so it’s worth checking out.
Mitel is a VoIP phone service that caters to the collaboration and communication solutions for small & enterprise-level businesses. From Healthcare to the Sports & Entertainment Industry, Mitel is a popular VoIP phone service among organizations. It has a reputation for being a reliable phone service provider in the market. Its competitors include Cisco, RingBlaze, Avaya, etc.
The power dialer, business VoIP, sentiment gauge, enterprise-level protection, and speech analytics remain some of Mitel’s most important features. It also comes with PBX features. Though these benefits are great, the ability to adjust the deployment as per your requirements makes Mitel stand out from the competition.
However, Mitel’s important clients prefer their enterprise features. So, it’s not much use for small-scale businesses. It’s pricing starts from $20.99 per user per month.
Nextiva is a cloud-based centralized communications suite that comes with unlimited faxes and calls. Its unique features include instant conference calling, auto attendants, number portability, instant messaging, call queues, etc. These features translate to improved customer experience and reduced management issues.
It comes with a simple user-interface and is created to suit your business requirements. It works well with various CRM software and Outlook. It’s pricing starts from $19.95/month.
Jive communication is a cloud-based, cost-effective VoIP service and offers enterprise-level phone services to its users. It comes with many useful features like auto-attendants, group calls, & voicemail to email conversions. It is compatible with Android and iOS, meaning you can operate it from anywhere as long as you have a working internet connection.
It works perfectly with software like Microsoft, Salesforce, Redtail, Clio, and Zoho, to name a few. It’s pricing is reasonable, starting from $19.95 a month.
If you search for phone service providers, you will be overwhelmed with the available choices. However, it’s advisable to pick the one that resonates with your business and fits your budget. We hope the ones mentioned in this article will help you make an informed choice.