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Improving Customer Service within a Small Business

In the cut-throat world of small businesses and start-ups, it’s often customer service that will differentiate you from your competitors. It’s rare that you’ll have a product offering completely unlike other businesses in your space, so those relationships that you make really have to count if you’re to retain and win business.

Customer support staff

The following are some practical tips that you can follow to improve your small business’ customer service.

Bricks-and-Mortar

If you’re lucky enough to come face to face with your customers on a daily basis (or your employees do) then you’ll find this challenge much easier than everyone else, for the simple fact that you’ve got an extra opportunity to impress.…

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New Year’s Resolution for CEOs: How to Care Less About What Others Think

Whether you are a gardener or the CEO of an Inc 500 company, letting the opinions of others control every fiber of your being is unhealthy. Period.

I dont care what others think

Perhaps you drive a Toyota Hybrid instead of the Porsche you can afford because you don’t want to look like you think you’re all that. Or, perhaps you squeeze your savings dry to buy that Toyota Hybrid instead of taking the subway because you’re afraid that people will see you as a not-that-successful startup CEO?

If you are anything like the other 98 percent of the people who reside on this planet, you actually do care what other people think of you.…

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5 Reasons Why Using A Professional Translation Company Is A Must

When it comes to hiring a professional translation company to translate your documents or video into a new language, nothing beats hiring the right one, as results matter in all walks of life and this is no different when it comes to making sure your new company marketing material reads perfectly when your new target audience finally get to see it.

Content translator on the job

For this reason, we explore five reasons why using a professional translation company really is a must if you want results that will actually get you new business, not lose it!

Experience Of Translators

When you hire a professional, you are normally hiring someone with great experience, and this is often no different when it comes to using a professional translation company to make your translation dreams come true.…

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Characteristics of a Good Business Leader

Outstanding leadership is something that all successful businesses have in common. Unfortunately, finding people with this type of leadership ability is much easier said than done. Individuals with these types of skills are in very high demand. Taking on an online mba degree may help in honing such skills, but not as much as natural talent and real life business experience. Therefore, they are quickly hired by companies on the rare occasions that they are available.

Good business leader

There has been quite a lot written when it comes to the subject of business leadership. Many theories have been put forward about the qualities that some of the most famous CEOs have in common.…

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The Most Popular Forex Trading Strategies That Work

Forex trading needs your ability to speculate the movement of the currency prices in the correct manner as much as possible. Everyone has his own preference in how to go about the way to trade the Forex market.

Mobile forex trading

There are many Forex trading strategies and different traders take different approaches in FX trading. The motive of everyone is to earn continuous profits in the field and get the maximum returns from the money they invest.

Though there are many methods of investing in Forex here are some of the most important ones.

4 Effective Forex Trading Strategies

Scalping

This is one of those Forex trading strategies that involves quick opening and liquidations of the trading positions by a Forex trader.…

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How Damp Meters And Moisture Meter Can Save You And Your Property Thousands

As anyone that has ever suffered from damp in their own property, or maybe a property they own, knows that if you do not catch the damp and sort the issue before it becomes a major problem, the end result can be a very costly repair effort, taking much time and money to truly fix and prevent the damp from occurring again.

Damp meter

Many people believe that damp and moisture is only ever found in older homes, but this could not be further from the truth, because water will always find a way to get into your property if it can, whether you own a 4 bedroom new build in the city or a 100 year old cottage in the country.…

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Deciding on Bankruptcy the Right Way

No one even wants to utter the words “bankruptcy” let alone visit your local bankruptcy attorney to start the proceedings. But there are times when making the decision to go through a bankruptcy can be actually smarter than trying to struggle through your current financial trouble. While we may read about famous people who struggle with a bankruptcy because it means they have to give up a famous bauble or let go of their pet tigers, for most of us the end result is relief.

Bankruptcy

So when does it make the most sense? Here are a few pointers that might tell you if you should be looking at it in your current situation.…

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Keeping Your Business Safe on Social Media

As popular as it is today, social media is a requirement for any serious business. As a perfect avenue for cheap advertising, proper social media campaigns can reach thousands, if not millions of potentially untapped customers. Unfortunately, it can also backfire in the worst of ways.

Social media security woes

While there’s plenty to get right, there’s just as much your company can get wrong when addressing the world from an unprotected soap box. Poorly thought out comments can be misconstrued to ruin your company’s image, at least temporarily. Worse, totally disengaging from these platforms can make your business seem out of touch.

Proper knowledge of how to navigate social media safely and effectively is necessary for any modern business.…

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Financial Ebb and Flow: Dealing With the Ups and Downs of Doing Business

Business slowdowns affect nearly every industry. Sometimes, these slowdowns are seasonal — a dip after the holiday shopping season is common in the retail industry, for instance, and the fast food industry tends to see a slowdown in the first few months of each year, when people are fresh off their New Year’s resolutions.

Businessman riding the wave

If you’re a small business that hasn’t been around for very long, these slowdowns can seriously affect both your cash flow and your bottom line. Owners of new businesses tend to freak out when such slow periods come around, often rushing out with unplanned marketing advertising rejigs and hastily done layoffs.…

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How to Get the Most out of your Training Courses

What result signifies the success of a professional training course? Is it gifting of key skills to professionals and businesses? Is it the effective communication of key learnings? Is it an improvement in business operations and profitability as a result of the new skills and knowledge acquired? Or is it the commercial success of the course? The simple truth is that all of these outcomes are required for a training course to be considered a success.

Training course marketing

But in order to achieve the ultimate goal of commercial success, you need to create courses that address specific needs in your industry – and then promote them effectively.…

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