How To Get Your Proposal Accepted

business proposalsThe commercial cleaning industry is a tough business to get started in. There’s a lot of competition for very few clients, and the work is incredibly hard & unglamorous. But if you stick with it for a long time, you’ll find that it can be a very rewarding career.

Although most of our business now comes from word-of-mouth, it wasn’t always this easy for us to attract new customers.   Early on, we had a lot of trouble getting our proposals accepted.

We’d spend a fortune on advertising… just for the opportunity to bid against 20 other companies.

And bidding often meant taking 2 hours out of my day to drive over to the prospect’s site, talk to them and look over their office.…

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A New Way To Think About Bribery-Based Business Models

bribery based business modelsIt seems like every week, I hear about another start-up with a bribery-based business model. Some genius decided that they can pay people to visit their web site, and that this would somehow evolve into loyalty. But sure enough, a few months later, they all vanish just as quickly as they appeared.

The simple fact is that bribing customers works about as well as paying money for genuine friends.

If you’d asked me to help paint your house this weekend, I’d say yes because you’re my friend. But if you offered me $25 to come help you, I’d probably feel insulted and decline your request.…

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How Oscar Wilde Used Google Buzz to Teach Savvy Leadership

leadership skills“I always pass on good advice. It is the only thing to do with it. It is never of any use to oneself.” – Oscar Wilde

Wilde’s clever line came via an email newsletter one morning.  Chuckling and admiring how he’d fit so much into so few words, I shared it on Twitter.  Several hours later it showed up in Buzz.   And a few hours after that, “Mark” replied:  “I don’t think I understand that quote, do you mind explaining it? Thanks!”

I looked at the quote and wondered: “What doesn’t he understand? It’s really simple!”

Explaining humor kills it.  …

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Your Customer Is Not A Computer

treating customers like people not just a computerSometimes Internet marketers seem to do everything right tactically… but they can’t seem to get the sales they’re after. Whenever I see this, especially with extremely hard-working entrepreneurs, the problem is usually one of those “big picture”   strategic issues that can be easily missed when you’re caught up in the work.

It’s easy to forget you’re working on a car when your head is under the hood and all you see is engine.

In the bricks-and-mortar world, sales are made based on relationships. Customers can easily visit your place of business and see your employees face-to-face. This goes a long way to build the kind of trust and comfort that accelerates the sales process.…

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Top Ways SMBS Can Save on Energy Costs Now

saving on energy costsAs the 40th Anniversary of Earth Day approaches, consumers and businesses everywhere are thinking about ways to reduce energy consumption and lower their energy bills. Affordable alternative energy sources are years away and utility-driven conservation measures like the Smart Grid won’t help SMBs in the short term, if at all.

While we await advances in energy creation and conservation, consumers and businesses are faced with skyrocketing energy costs. Businesses are particularly hard hit as they are forced to pay higher rates due to their higher peak energy usage.

SMBs looking to reduce energy use and costs quickly and affordably would be wise to look at the following biggest energy wasters and tips for controlling energy use and costs for each:…

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How Promotional Items Can Build Your Brand and Your Business

promotional marketing productsIn this age of social media marketing, it’s easy to forget that one of the easiest, most cost-effective ways   to get your small business in front of people is to give them a gift. According to an Advertising Specialties Impressions study, 84% of promotional products recipients remember the advertiser on the custom promotional items they receive. And, given that you can get items for a lot less than you can get online ad space, promotional items are a great way to market your products or business in these tough economic times.

Here are some tips on how to use promotional items to make an impact for your small business:

Think Form and Function: One of the biggest challenges in using promotional items is in choosing a gift that will end up on someone’s desktop and not in the trash can underneath it.…

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What’s Your Sustainable Competitive Advantage?

competitive advantageLet’s talk about strategy for a second.

If the Internet has torn down so many of the traditional barriers that prevented businesses from becoming successful, why is making money online so much harder than doing business in “the real world”?

Well, strangely enough, the lack of barriers is actually a disadvantage since it pushes more competitors into your market. This actually makes it HARDER to do business online, rather than EASIER.

Also, you must keep in mind that if you DO become successful, other people will begin to copy you… or even automate your tactics! If you haven’t properly defended your position, they can quickly move in to drown out your lead generation channel.…

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Paper Marketing is Not Dead

direct mail marketing with postcardsJudging by the tone of most marketing blogs, you would guess that all business was either conducted on Google or Facebook. But it’s easy to forget that many of the tried-and-true methods of the past are still just as valid today.

Take postcards for example… they’re fantastic!

You can just load up your prospect list in Excel, run the stack through your ink-jet printer, and you’re ready for the mailbox. There are no letters to fold, no envelopes to stuff, and (for large volumes) no stamps to peel.

Postcards also work great in tandem with your online efforts. If you record a different themed webinar every month, you’ll have a new reason for prospects to engage with you in each mailing.  …

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Running a Global Business on a Shoestring

operating a global business on a budgetBusinesses today need to look beyond geographical borders in order to expand. There is a whole world of consumers, customers and clients out there waiting to buy your service or product. Opportunities aplenty await the astute businessman willing to take the risk and go global.

Going Global“ does not need to be expensive.   It’s relatively straightforward and cost-effective to target foreign markets if you are astute enough and cost conscious enough. Neil Payne set up his business on a laptop in a studio flat in 2004. He now oversees a company with offices in the UK, USA, Argentina, South Africa, Germany and the UAE.…

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Small Business Payroll Taxes

payroll taxesThere is no escaping the wrath of the IRS when it comes to unpaid taxes. There are several differences between running a small business versus a large corporation, but at the end of the day, payroll taxes are something that all business owners must pay close attention to in order to avoid problems with the IRS.

Owing the IRS is not the same as owing a lender or creditor. In the latter situation, you can often negotiate or work out payment arrangements that will allow you to avoid legal ramifications and get your accounts in order without losing your business. The IRS is not a lender nor creditor and will take aggressive action with collection efforts.…

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