Four Tips For Small Businesses Using Facebook As Their Main Website

small businesses using Facebook as main websiteMore and more small businesses are setting up their Web headquarters on Facebook instead of a traditional website. This has several benefits over a typical small business website. For one, a Facebook page is free. It also provides an instant connection to potential customers in a way that standard websites don’t. You don’t need to hire a professional to design a Facebook page, and you don’t need to pay someone to optimize it for search engines.

However, if you are planning to make a Facebook page the center of your business’s online strategy, there are a few tips you need to consider. While these are easier to learn and remember than the multitude of learning and experience you need to construct a fully functional website, they are no less important to follow.

Facebook is like an online version of Main Street – you want your space to be as attractive to customers as possible. You have to present a professional, friendly face to anyone who stops by. Otherwise, your Facebook page will look tacky, and it will draw no revenue or interest. Read on to learn how to organize your small business Facebook page for maximum profits and popularity.

Facebook Tip #1: Don’t Be Boring!

With a standard website, it is okay to post relatively dry, informative content. If people come across this site, it’s likely because they were already searching for something that you were selling. However, people don’t go on Facebook when they want to purchase things. They go on Facebook when they want to be entertained by links and posts from their friends. In order to use your Facebook site effectively, you need to update it at least several times a week with entertaining content.

What is entertaining content? Being told what to do in the form of a blatant advertisement is not entertaining. An informative article about things that your product does might entertain. A comedy video based on your product is definitely entertainment. Behind-the-scenes footage of popular events might be intriguing. Weird, unexpected happenings are fun to share. Automated posts are not entertaining. Completely random posts might entertain a few people. A variety of unique posts and content types centered on a similar theme, style or brand of writing and content sharing is definitely entertaining.

On your small business Facebook site, people see your content next to their friends’ content. You have to be at least as worthy of attention as interpersonal relationships if you want to be successful.

Facebook Tip #2: Use Facebook Mechanics Correctly

This can’t be stressed enough. You will look like you don’t care about your business or your potential clients if you don’t fill the Facebook space properly. There are many different tools and aspects to a Facebook page in addition to semi-daily posting, and you should be familiar with them all.

* Set up a “Business” page, not a personal profile
* Create a custom welcome page for people who first land on your business’ profile
* Put meaningful content in all of the tabs, such as the Info tab
* Make sure you have fun, interesting pictures in your photo albums
* Make sure your profile pic shows your full logo and not a cut-off thumbnail of it
* Use Facebook Insights to develop an analytic view of which posts receive more engagement

Facebook Tip #3: Connect With Others

Being friendly gets you far. This is as true on Facebook as it is in life! If you can be excited about your product, you can share that excitement in a sincere way with other people. If someone posts on your page, respond back! Keep your page updated at least every few days and ideally every day.

Befriend new friends and if they show enough interest, offer them a deal on a product. People love being on the ground floor of a new small business roll-out; if they are interested in your product, they will post about it on their own Facebook pages. Friendliness is the heart of any viral marketing strategy. It starts with fun, sincere contextual engagement that gets filtered through many different social networks.

Being friendly while remaining professional and businesslike is hard for some people, but it is essential if you want your business to thrive on Facebook. Your business shows up next to your customers’ friends, so you want to stand out and be one of the gang.

Facebook Tip #4: Don’t Over-Sell

This tip goes hand in hand with “Don’t Be Boring,” but it’s important to re-iterate. On a normal small business website, you can hype your product a little more. However, you shouldn’t assume that a customer wants to buy your product when they look at your Facebook page. Nor should you go for the throat to try to make the sale.

The main goal of a Facebook page should be to convince as many people as possible to befriend your brand. You are a fun friend to have that makes interesting things or offers an interesting service. That’s it. Maybe they’ll try you out sometime. Other methods such as opt-in mailing lists, Twitter feeds and promotional roll-outs are more effective than your Facebook site when it comes to converting brand friends into paying customers.

About The Guest Author: Eric Packer has been a serial entrepreneur for the past 10 years; starting, growing, and then selling a variety of online and offline companies. His latest site, Small Business Search, is aimed at helping companies reduce costs through better selection and knowledge.

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6 Comments Four Tips For Small Businesses Using Facebook As Their Main Website

  1. Business Mind

    Using Facebook as the main headquarters for their business indeed can benefit the company. However, having your own domain for your business is still different, because you can do much more when having your own domain.

    Reply
  2. Michelle Price

    These are all very good tips.

    I’ve been a serious student of social media for 4 years now and just want to add a word of caution: ->Please don’t build your primary home on someone else’s property, Facebook included. Rules change just a little too fast and furious.

    IF you want to be in business, you have to be willing to invest SOMETHING.You should always have your own business home base on the web.

    WordPress has become the new website solution, it is free, and a domain name can be had for as little as $7.49 on Godaddy with the right coupon code. Hosting costs just 9.95 a month at HostGator or HostRocket.

    1-click to install WordPress with the right hosting account and you are in the game. Make Facebook your primary social marketing strategy, but own your own home on the web 😉

    Reply
  3. Virtual Business Assistant

    I feel that Social Media is the cheapest and the most effective option of connecting with potential customers. It is certainly here to stay. We have got many new small business clients and also professionals(doctors), who are using Social media to connect with their clients…and to collaborate…It is important that the business decides before hand what they want to acheive – Branding, Word Of Mouth, or Just Sales…and then take the approach that best matches these goals…

    Online Business Virtual Assistant

    Reply
  4. Saundra Washington

    I have to agree with commenter Michelle, above. Yes, Facebook is easy and it’s free–but as a business owner, you don’t ultimately control your page. Facebook does and Facebook can change the rules whenever it wants–which it frequently does. I’m even aware of a case where Facebook pulled the plug on a successful business page because of a dispute over the name of the page. Facebook is great, but businesses should still have a website they control.

    Reply
  5. Chaly

    I am weary of having to sign up for Facebook to see something a business offers. I think the whole concept of Facebook is simply put, sad. Why do people have to have the approval (friends) of others in this life is beyond me.

    Reply

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