Mobile Technology Is Changing The Way We Do Business

Technology has certainly changed the way we do things, the way we run our business. We are all constantly on-the-go and instead of doing just one thing at a time, we can now do everything (well, almost everything) at the touch of a button.

mobile technology changing how we do business

In a recent  Business Journals study, it is found that small businesses are increasingly relying more on technology, especially the internet, as a critical business tool. Business owners can be addicted to running the business, if you think about it.

According to the same study, 55% of SMB owners are online to be connected to their businesses.…

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The 4 Biggest Customer Service Mistakes You Can Easily Avoid

We have all heard it said that a service by a particular business, when it exceeds your expectations, is done from the heart. I do not doubt that but it is also my belief that customer service is the heart of any business, no matter its size.

If money or finance is the lifeblood of a business, we can then assume that there would not be (financial) blockage as long as the heart (customer service) is healthy and strong. If it isn’t, then your business may just as well suffer from cardiac arrest.

4 customer service mistakes

Running a business is tough and the economy does not make it any easier.…

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Keeping Your Customers Coming Back For More

Attracting customers is relatively easy, you just need to have a very convincing marketing strategy. The hard part is getting them to come back. If you are running a website (as most of us are), the challenge is to get a steady, if not increasing, number to visit your site everyday.

keeping customers coming back

It is not as easy as it seems, mostly because some people think that there’s no compelling reason to visit your site again. When you check your site statistics, you have a fairly good idea of what attracts your customers but what if you stray a bit from that? Does it mean that you won’t get enough attention?…

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Perfect Your Small Business Skills With Open Courseware

Perfect Your Small Business Skills With Open Courseware

While yes it is true that one doesn’t need a Masters of Business Administration degree in order to run and manage a successful small business, the leadership and business skills one learns pursuing an MBA can in fact help one launch their business to even further heights. Unfortunately not everyone has the time or the money to return to school in order to learn a new set of managerial and business skills. But thanks to open courseware, it might just be possible.

Open courseware is a term used to refer to free online classes offered by various prestigious institutions such as Yale University and Massachusetts Institute of Technology.…

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5 Ways To Be A Social Media Authority

Social media is an all – important avenue for all business types since business owners realize its worth. When it was a new trend, not many people thought that it was going to live up to its hype in the world of business but just look at how it evolved from connecting old friends to connecting business contacts.

5 Ways To Be A Social Media Authority

One could not count on their fingers how many gurus, specialists and trend setters there are in the world of social media. So what makes them believable? Why is it that more people take their word rather than anyone else’s? It’s because they have established themselves as the authority in their own niche.…

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How A Debt Attorney Can Help With Credit Card Debt For Small Businesses

credit card debt settlement for small businessCredit cards can be a wonderful business tool. They allow you the flexibility of easily using credit to make purchases under the promise that you will pay back the money that you borrowed on credit. Credit cards are a great tool for consumers and for regular small businesses. They give you easy access to credit and allow you to focus on what is most important for you in your business and in your personal life.

Because of the ease of use it is also very easy for your credit card debt to get out of control. In fact, credit card debt is becoming an epidemic in our country.…

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Running A Business Is A Popularity Contest

Have you ever joined a pageant? If not, have you ever watched one? I’m sure you have. Apart from a contestant’s beauty and brains, people look for personality. A kind of joie de vivre which would entice the audience to vote for them and the judges to like them.

running a business is a popularity contest

Running a small business is a lot like joining a pageant, it is first and foremost a popularity contest if you will. The more people know about you, like what you do and what you offer, the higher likelihood that they would actually do business with you. That’s one of the reasons why social media is a great place to market your brand.…

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Working On Your Business, Not At It

work on your small businessSo corporate life isn’t cutting it and you decide to become an entrepreneur. You translate your idea into a business plan, raise a little capital and start executing your plan. You quickly learn that growth takes longer than anticipated and costs are more than budgeted. So to keep your net profits as high as possible, you take on more and more responsibility for the day-to-day execution of the plan.

But soon funny things start to happen. Your persistence starts to pay off. The phone rings more regularly. Referrals start coming in, sometimes from sources you don’t even recognize! And now you have a new problem.…

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Hiring The Best People For Your Business

Paychex and Intuit surveys say that hiring is increasing in the small business industry. This is all well and good but the main concern for business owners should be whether they are hiring the best person for the job.

There are a lot of people looking for jobs but even though you are operating a small business that does not mean that you should just be contented with average performers. Small businesses have as much chance to hire terrific people as larger businesses do.

tips for hiring the best team for your business

Here are some tips to get you started:

  • Evaluate what particular skills are required for the job and its responsibilities.
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How “Small” Is Your Small Business?

According to a recent SBA press release, there is a proposal to revise the definition of small businesses. This redefinition of how “small” a business is, is in accordance with the Small Business Act. The establishment of size standards has two considerations.

how small is your small business

The first one is that it should have variance depending on industries to account for the differences between them and the second is that the policies set forth by the Small Business Administration should be for further help to small business concerns by encouraging them and reinforcing competitiveness. Small business concerns are defined by the Small Business Act as one that “is independently owned and operated which is not dominant in its field of operation”.…

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