More and more websites are making use of an ecommerce chatbot. This is because it offers a number of benefits to make a business more interactive with their client base without having to employ an extra person to do so.
Here are five reasons why an ecommerce chatbot is a must-have.
1. A More Personalized Experience
Using chatbots means being able to collect data on your visitors that can be used in a litany of situations. This can result in a far more personalized experience that is set to their needs, preferences, and prior enquiries.
Chatbots can also notify customers when items they are interested in are back in stock or suggest alternate products based on their preferences.…Continue reading