Call answering services can be a great, cost-effective way to enhance your customer service without taking on a full-time staff member. A phone call is likely to be your clients’ first interaction with your company, so it’s important that you choose the right service for your business.
How can you make sure your service will make your business look good? Remember that:
First impressions matter. Are the virtual receptionists answering your calls happy? Do your callers hear ring after ring before they pick up or are they greeted right away by a live person?
Call your perspective answering service several times before you sign up and you’ll see what your callers will go through when you finally forward your line.…Continue reading